Hi Cindy,
You convinced me, I'll lose the liner right away. It didn't occur to
me that the liner would somehow be preventing the crystals from
working, though.

Thanks!
Jen


Just use the all-crystal litter in the bare pan and you'll be fine. I
promise. When you dump out the crystals to clean the pan, you might want to
rinse with a little Simple Solution or Nature's Miracle if there's any
residual odor.
Best regards,
---Cindy S.