This whole thing made me so angry I can hardly describe what I feel. What
kind of heartless monster would react like that?? Anyway, it will be his
last time here. I am going to find someone else for the future.

--
MaryL
(take out the litter to reply)

Mary, I am so sorry that happened to you. You were much more gracious than I
would have been. I'm afraid I would have thrown him out of my house, and called
to lodge a complaint with the company. What it is, is sad really. He sounds
actually very ignorant, in the sense that he's just not very bright and has no
empathy or compassion. Think what his poor family puts up with. Sheesh. This is
making me angry, too and I wasn't even there.
When he said "Why don't you get rid of it and get a healthy cat"..youshould
have said, "Why don't I just get rid of YOU and hire a decent human being.
There's the door."

Sherry