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OT - Another tech help request



 
 
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  #1  
Old December 4th 06, 06:46 AM posted to rec.pets.cats.anecdotes
Pat
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Posts: 198
Default OT - Another tech help request

I found out about a new free VOIP service like Skype and signed up but can't
figure out how to dial a call with it. The instructions are not clear, I've
tried and tried to make calls and can't do it.

The service is from www.voipstunt.com

I didn't find a means of contacting them on the site.

They seem to be based in Switzerland, so maybe they don't know that the
international calling format in Europe does not work in North America. If I
want to call from the USA to anywhere EXCEPT Canada (and maybe Mexico, I am
not sure) my normal procedure is to dial 011 + country code + area code +
number. Not 00 + etc. as their instructions say. Using the phone here in the
USA, to call the USA or Canada, I would dial 1-XXX-XXX-XXXX.

I tried every method I could think of and nothing worked.... Here are some
examples of ways I tried to dial on their site:

00-XXX-XXX-XXXX
00-1-XXX-XXX-XXXX
1-XXX-XXX-XXXX
011-XXX-XXX-XXXX
011-1-XXX-XXX-XXXX
011-00-XXX-XXX-XXXX
011-00-1-XXX-XXX-XXXX

Maybe someone here could tell me precisely what I should be doing to make
this work?




  #2  
Old December 4th 06, 07:17 AM posted to rec.pets.cats.anecdotes
christal63
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Posts: 12
Default OT - Another tech help request

Pat kirjoitti:
I found out about a new free VOIP service like Skype and signed up but can't
figure out how to dial a call with it. The instructions are not clear, I've
tried and tried to make calls and can't do it.

The service is from www.voipstunt.com

I didn't find a means of contacting them on the site.

They seem to be based in Switzerland, so maybe they don't know that the
international calling format in Europe does not work in North America. If I
want to call from the USA to anywhere EXCEPT Canada (and maybe Mexico, I am
not sure) my normal procedure is to dial 011 + country code + area code +
number. Not 00 + etc. as their instructions say. Using the phone here in the
USA, to call the USA or Canada, I would dial 1-XXX-XXX-XXXX.

I tried every method I could think of and nothing worked.... Here are some
examples of ways I tried to dial on their site:

00-XXX-XXX-XXXX
00-1-XXX-XXX-XXXX
1-XXX-XXX-XXXX
011-XXX-XXX-XXXX
011-1-XXX-XXX-XXXX
011-00-XXX-XXX-XXXX
011-00-1-XXX-XXX-XXXX

Maybe someone here could tell me precisely what I should be doing to make
this work?


Their website instructs to place a call like this:
QUOTE
Making your first VoipStunt call

For a call to any online VoipStunt user, simply enter the username in
the textbox and click the dial button. For a call to any regular phone,
enter the desired number in the textbox and click the dial-button. If
you are calling a land line in one of our free destinations, the call
will be placed at no costs at all. For all other calls, you will be
asked to buy credits first.

Please note that when you call a number (even if it's local) you should
always dial 00 + countrycode + areacode + subscribernumber)
UNQUOTE

And both the calling numer (your number) and the destination number
should be in the international format.

Maybe you should send them some feedback about this issue as it doesn't
seem to be covered by their FAQ either. I'd probably have the same
problem if I wanted to use the program as calls abroad from Finland
also have a different kind of "dial out" code than 00.

Of course it is possible, that if their company is based in
Switzerland, the call may go thru there via the internet, before
heading for the final destination. I don't really see how they
otherwise could have much to say about the call charges...

Christine in Laitila, Finland (posting thru Google)

  #3  
Old December 4th 06, 02:31 PM posted to rec.pets.cats.anecdotes
Victor Martinez
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Posts: 1,742
Default OT - Another tech help request

Pat wrote:
Maybe someone here could tell me precisely what I should be doing to make
this work?


You may try it the way it works with cell phones, with a "+" instead of
00 or 011.

--
Victor M. Martinez
Owned and operated by the Fantastic Seven (TM)
Send your spam he
Email me he

  #4  
Old December 4th 06, 04:44 PM posted to rec.pets.cats.anecdotes
Pat
external usenet poster
 
Posts: 198
Default OT - Another tech help request


"Victor Martinez" wrote in message
...
Pat wrote:
Maybe someone here could tell me precisely what I should be doing to make
this work?


You may try it the way it works with cell phones, with a "+" instead of 00
or 011.


I was just pushing the numbers in sequence on the dialpad which in their app
is a GUI interface that looks just like the dialpad on a real phone and has
no "+" symbol on it.


  #5  
Old December 4th 06, 05:03 PM posted to rec.pets.cats.anecdotes
Pat
external usenet poster
 
Posts: 198
Default OT - Another tech help request


"christal63" wrote

Maybe you should send them some feedback about this issue as it doesn't
seem to be covered by their FAQ either.


I tried. I sent a question by email to which I was not
sure exists but the message hasn't come back undeliverable yet.

Of course it is possible, that if their company is based in
Switzerland, the call may go thru there via the internet, before
heading for the final destination. I don't really see how they
otherwise could have much to say about the call charges...


Neither do I.

If I get a reply from them I will post it here.


 




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