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#181
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"Mary" wrote in message om...
I just wanted to let the group know what happened with the central FL vet who accidentally declawed my friend's kitten. She did not hear from him again until she returned to his office last Weds. because the delawed cat had come down with a respiratory infection. Although she expected this vet to make some sort of gesture, all he did was apologize. Although she is not very confrontational, she actually did ask "So that's IT?" And this SOB said, "Yes, that's it." He prescribed antibiotics for the cat who is really congested, e.g. you can hear her breathing from the other room. So now she has a mutilated cat that is also sick from something caught at the vet's office. Finally, someone a bit more confrontational than my friend called the vet's office and when he would not come to the telephone, left the message that she wanted to discuss the fact that he had mutilated this cat, that the cat was now sick, and that they had offered no restitution of any kind. The vet then called my friend (within minutes) and after a brief discussion offered to refund her money for the two spaying procedures. He told her to go to the drug store and buy pseudofed {sp} and give the kitten 30 mgs for her congestion and to continue the antibiotics. So, this is what one gets for expecting the vet to do the right thing on his own. I want my friend to wait until she gets the check (it's like $200 or so) and then lodge a formal complaint using all of the excellent advice Iso offered. It isn't worth getting a lawyer over, but it is worth making trouble for this guy. I also hope she will change vets. Meanwhile, I have some questions about administering pseudofed to cats. New thread. Minimally, a complaint needs to be filed with the state veterinary liscencing board. Sombody screwed up and I suspect that it was the receptionist who took the cat in. There are *so many* checks and balances that should be in place to prevent this from happening. I know of one other case where this happened - and it was because the receptionist checked the wrong box on the surgery card. Needless to say, she wasn't fired, but should have been. -L. |
#182
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"Mary" wrote in message om...
I just wanted to let the group know what happened with the central FL vet who accidentally declawed my friend's kitten. She did not hear from him again until she returned to his office last Weds. because the delawed cat had come down with a respiratory infection. Although she expected this vet to make some sort of gesture, all he did was apologize. Although she is not very confrontational, she actually did ask "So that's IT?" And this SOB said, "Yes, that's it." He prescribed antibiotics for the cat who is really congested, e.g. you can hear her breathing from the other room. So now she has a mutilated cat that is also sick from something caught at the vet's office. Finally, someone a bit more confrontational than my friend called the vet's office and when he would not come to the telephone, left the message that she wanted to discuss the fact that he had mutilated this cat, that the cat was now sick, and that they had offered no restitution of any kind. The vet then called my friend (within minutes) and after a brief discussion offered to refund her money for the two spaying procedures. He told her to go to the drug store and buy pseudofed {sp} and give the kitten 30 mgs for her congestion and to continue the antibiotics. So, this is what one gets for expecting the vet to do the right thing on his own. I want my friend to wait until she gets the check (it's like $200 or so) and then lodge a formal complaint using all of the excellent advice Iso offered. It isn't worth getting a lawyer over, but it is worth making trouble for this guy. I also hope she will change vets. Meanwhile, I have some questions about administering pseudofed to cats. New thread. Minimally, a complaint needs to be filed with the state veterinary liscencing board. Sombody screwed up and I suspect that it was the receptionist who took the cat in. There are *so many* checks and balances that should be in place to prevent this from happening. I know of one other case where this happened - and it was because the receptionist checked the wrong box on the surgery card. Needless to say, she wasn't fired, but should have been. -L. |
#183
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"-L." wrote in message Minimally, a complaint needs to be filed with the state veterinary liscencing board. Sombody screwed up and I suspect that it was the receptionist who took the cat in. There are *so many* checks and balances that should be in place to prevent this from happening. I know of one other case where this happened - and it was because the receptionist checked the wrong box on the surgery card. Needless to say, she wasn't fired, but should have been. -L. You are absolutely right. I believe my friend needs to file the complaint in hopes that it may prevent his office from doing this to any other cats. I plan to bring it up again soon. |
#184
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"-L." wrote in message Minimally, a complaint needs to be filed with the state veterinary liscencing board. Sombody screwed up and I suspect that it was the receptionist who took the cat in. There are *so many* checks and balances that should be in place to prevent this from happening. I know of one other case where this happened - and it was because the receptionist checked the wrong box on the surgery card. Needless to say, she wasn't fired, but should have been. -L. You are absolutely right. I believe my friend needs to file the complaint in hopes that it may prevent his office from doing this to any other cats. I plan to bring it up again soon. |
#185
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"-L." wrote in message Minimally, a complaint needs to be filed with the state veterinary liscencing board. Sombody screwed up and I suspect that it was the receptionist who took the cat in. There are *so many* checks and balances that should be in place to prevent this from happening. I know of one other case where this happened - and it was because the receptionist checked the wrong box on the surgery card. Needless to say, she wasn't fired, but should have been. -L. You are absolutely right. I believe my friend needs to file the complaint in hopes that it may prevent his office from doing this to any other cats. I plan to bring it up again soon. |
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