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Tragic Mistake



 
 
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  #181  
Old November 18th 03, 12:36 PM
-L.
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"Mary" wrote in message om...
I just wanted to let the group know what happened with the central FL
vet who accidentally declawed my friend's kitten.

She did not hear from him again until she returned to his office last
Weds. because the delawed cat had come down with a respiratory
infection. Although she expected this vet to make some sort of
gesture, all he did was apologize. Although she is not very
confrontational, she actually did ask "So that's IT?" And this SOB
said, "Yes, that's it." He prescribed antibiotics for the cat who is
really congested, e.g. you can hear her breathing from the other room.

So now she has a mutilated cat that is also sick from something caught
at the vet's office.

Finally, someone a bit more confrontational than my friend called the
vet's office and when he would
not come to the telephone, left the message that she wanted to discuss
the fact that he had mutilated this cat, that the cat was now sick,
and that they had offered no restitution of any kind.

The vet then called my friend (within minutes) and after a brief
discussion offered to refund her money for the two spaying procedures.
He told her to go to the drug store and buy pseudofed {sp} and give
the kitten 30 mgs for her congestion and to continue the antibiotics.

So, this is what one gets for expecting the vet to do the right thing
on his own.

I want my friend to wait until she gets the check (it's like $200 or
so) and then lodge a formal complaint using all of the excellent
advice Iso offered. It isn't worth getting a lawyer over, but it is
worth making trouble for this guy. I also hope she will change vets.

Meanwhile, I have some questions about administering pseudofed to
cats. New thread.



Minimally, a complaint needs to be filed with the state veterinary
liscencing board. Sombody screwed up and I suspect that it was the
receptionist who took the cat in. There are *so many* checks and
balances that should be in place to prevent this from happening. I
know of one other case where this happened - and it was because the
receptionist checked the wrong box on the surgery card. Needless to
say, she wasn't fired, but should have been.

-L.
  #182  
Old November 18th 03, 12:36 PM
-L.
external usenet poster
 
Posts: n/a
Default

"Mary" wrote in message om...
I just wanted to let the group know what happened with the central FL
vet who accidentally declawed my friend's kitten.

She did not hear from him again until she returned to his office last
Weds. because the delawed cat had come down with a respiratory
infection. Although she expected this vet to make some sort of
gesture, all he did was apologize. Although she is not very
confrontational, she actually did ask "So that's IT?" And this SOB
said, "Yes, that's it." He prescribed antibiotics for the cat who is
really congested, e.g. you can hear her breathing from the other room.

So now she has a mutilated cat that is also sick from something caught
at the vet's office.

Finally, someone a bit more confrontational than my friend called the
vet's office and when he would
not come to the telephone, left the message that she wanted to discuss
the fact that he had mutilated this cat, that the cat was now sick,
and that they had offered no restitution of any kind.

The vet then called my friend (within minutes) and after a brief
discussion offered to refund her money for the two spaying procedures.
He told her to go to the drug store and buy pseudofed {sp} and give
the kitten 30 mgs for her congestion and to continue the antibiotics.

So, this is what one gets for expecting the vet to do the right thing
on his own.

I want my friend to wait until she gets the check (it's like $200 or
so) and then lodge a formal complaint using all of the excellent
advice Iso offered. It isn't worth getting a lawyer over, but it is
worth making trouble for this guy. I also hope she will change vets.

Meanwhile, I have some questions about administering pseudofed to
cats. New thread.



Minimally, a complaint needs to be filed with the state veterinary
liscencing board. Sombody screwed up and I suspect that it was the
receptionist who took the cat in. There are *so many* checks and
balances that should be in place to prevent this from happening. I
know of one other case where this happened - and it was because the
receptionist checked the wrong box on the surgery card. Needless to
say, she wasn't fired, but should have been.

-L.
  #183  
Old November 18th 03, 05:58 PM
Mary
external usenet poster
 
Posts: n/a
Default


"-L." wrote in message

Minimally, a complaint needs to be filed with the state veterinary
liscencing board. Sombody screwed up and I suspect that it was the
receptionist who took the cat in. There are *so many* checks and
balances that should be in place to prevent this from happening. I
know of one other case where this happened - and it was because the
receptionist checked the wrong box on the surgery card. Needless to
say, she wasn't fired, but should have been.

-L.


You are absolutely right. I believe my friend needs to file the
complaint in hopes that it may prevent his office from doing this to
any other cats. I plan to bring it up again soon.


  #184  
Old November 18th 03, 05:58 PM
Mary
external usenet poster
 
Posts: n/a
Default


"-L." wrote in message

Minimally, a complaint needs to be filed with the state veterinary
liscencing board. Sombody screwed up and I suspect that it was the
receptionist who took the cat in. There are *so many* checks and
balances that should be in place to prevent this from happening. I
know of one other case where this happened - and it was because the
receptionist checked the wrong box on the surgery card. Needless to
say, she wasn't fired, but should have been.

-L.


You are absolutely right. I believe my friend needs to file the
complaint in hopes that it may prevent his office from doing this to
any other cats. I plan to bring it up again soon.


  #185  
Old November 18th 03, 05:58 PM
Mary
external usenet poster
 
Posts: n/a
Default


"-L." wrote in message

Minimally, a complaint needs to be filed with the state veterinary
liscencing board. Sombody screwed up and I suspect that it was the
receptionist who took the cat in. There are *so many* checks and
balances that should be in place to prevent this from happening. I
know of one other case where this happened - and it was because the
receptionist checked the wrong box on the surgery card. Needless to
say, she wasn't fired, but should have been.

-L.


You are absolutely right. I believe my friend needs to file the
complaint in hopes that it may prevent his office from doing this to
any other cats. I plan to bring it up again soon.


 




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