OT- Technical Help Please?

"John F. Eldredge" wrote

I have had a couple of times in the past (back when I was running
Windows 95) that the network stack got completely garbled.

Can this happen with Windows XP also?

On Sat, 2 Dec 2006 23:26:57 -0600, "Pat"
wrote:


"John F. Eldredge" wrote

I have had a couple of times in the past (back when I was running
Windows 95) that the network stack got completely garbled.

Can this happen with Windows XP also?


It would not surprise me. You may want to try this technique and see
if it helps. Under Network Connections, select the entry for your
network card (shown on my system as Local Area Connection), select
each of the entries in turn, and click on the Uninstall button. Once
all of them have been uninstalled, shut down and restart your
computer, or launch the Add Hardware wizard in the Control Panel, and
it should reinstall the software. You will need your Windows XP CD,
and, if the network card came with its own CD, you will need that CD
as well.

--
John F. Eldredge --
PGP key available from http://pgp.mit.edu
"Reserve your right to think, for even to think wrongly is better
than not to think at all." -- Hypatia of Alexandria

"John F. Eldredge" wrote

On Sat, 2 Dec 2006 23:26:57 -0600, "Pat"
wrote:


"John F. Eldredge" wrote

I have had a couple of times in the past (back when I was running
Windows 95) that the network stack got completely garbled.

Can this happen with Windows XP also?


It would not surprise me. You may want to try this technique and see
if it helps. Under Network Connections, select the entry for your
network card (shown on my system as Local Area Connection), select
each of the entries in turn, and click on the Uninstall button. Once
all of them have been uninstalled, shut down and restart your
computer, or launch the Add Hardware wizard in the Control Panel, and
it should reinstall the software. You will need your Windows XP CD,
and, if the network card came with its own CD, you will need that CD
as well.

I don't have a network card. The adapter is part of the motherboard. If I
can't get it to work, I suppose I can install a network card.

On 2006-12-03, Pat wrote:

I have uninstalled and reinstalled the hardware twice and rebooted the
computer twice. The troubleshooter says it can't help me.
The adapter is enabled in the BIOS. If there is a diagnostic test, how do I
find it? The cable is brand new. I have tried this without the 56k modem
connected.

Your computer manual would explain how to run user diagnostics.
Not all BIOSes have user diagnostics built in. IBM has them.
If you don't get any coded beeps or numeric codes popping up on
the screen when you turn on the computer the power on self test
isn't catching anything.

The ethernet adapter on the motherboard might be bad. If the
computer is still under warranty I'd take it back to the store.
If it is out of warranty and you have a free PCI slot it would
be cheaper to buy a new ethernet card than to replace the
motherboard. Perhaps you can borrow an ethernet card from
someone to see whether that solves your problem before you buy
a new ethernet card. They aren't expensive but ten bucks is ten
bucks.

Bud

"William Hamblen" wrote

The ethernet adapter on the motherboard might be bad. If the
computer is still under warranty I'd take it back to the store.

The motherboard is out of warranty.

If it is out of warranty and you have a free PCI slot it would
be cheaper to buy a new ethernet card

I've got a bunch of empty PCI slots.

Perhaps you can borrow an ethernet card from
someone to see whether that solves your problem before you buy
a new ethernet card. They aren't expensive but ten bucks is ten
bucks.

Hey, if I knew anyone around here well enough to borrow their ethernet card,
I'd actually have someone to talk with now and then, instead of 99.9%
silence!

Got it working now. Thanks to all who offered suggestions!

It was a driver issue - too bad Windows does not suggest when it can't find
an updated driver (and it apparently can never find an updated driver)
checking the manufacturer's website (and maybe even give a hint where that
might be), it would save a lot of headaches.

"Pat" wrote in message
...

"MaryL" -OUT-THE-LITTER wrote

If you don't get an answer here (I certainly can't help), I suggest that
you post a similar question to 24hoursupport.helpdesk. They are often
very helpful.

Is that a newsgroup?

BTW now I know why "provided by CenturyTel" appeared in the IE title -
their Tech Support had me change the connection to ctel in IE Internet
Options/Connections. So I am *not* connected via DSL now.



Yes, it's a newsgroup.

MaryL