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#1
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It gets worse (Still OT)
I've got my debit card back in 2 days and in 3 the first of my credit
cards surfaced but Dave hasn't seen his new debit card so decided to call the bank (and also complain about the guy) Guess what? His bank have no record of any request to stop the card as far as they are concerned it's still active...in fact it was used in an internet cafe in West London on Tuesday. They have now stopped the card and are carrying out an investigation and until that is sorted Dave won't know whether he's going to be issued a new card or not Lesley Slave of the Fabulous Furballs |
#2
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It gets worse (Still OT)
On 12/20/2012 9:20 AM, Lesley wrote:
I've got my debit card back in 2 days and in 3 the first of my credit cards surfaced but Dave hasn't seen his new debit card so decided to call the bank (and also complain about the guy) Guess what? His bank have no record of any request to stop the card as far as they are concerned it's still active...in fact it was used in an internet cafe in West London on Tuesday. They have now stopped the card and are carrying out an investigation and until that is sorted Dave won't know whether he's going to be issued a new card or not Lesley Slave of the Fabulous Furballs How aggravating! They need to fire the incompetent who (a) argued with him and (b) didn't cancel the card! (I also think he should switch to your bank.) Jill |
#3
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It gets worse (Still OT)
It gets worse. His bank have now stopped the card but cheerfully
assured him it was unlikely to be used again "As its reached your overdraft limit" Lesley Slave of the Fabulous Furballs |
#4
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It gets worse (Still OT)
Lesley wrote:
I've got my debit card back in 2 days and in 3 the first of my credit cards surfaced but Dave hasn't seen his new debit card so decided to call the bank (and also complain about the guy) Guess what? His bank have no record of any request to stop the card as far as they are concerned it's still active...in fact it was used in an internet cafe in West London on Tuesday. They have now stopped the card and are carrying out an investigation and until that is sorted Dave won't know whether he's going to be issued a new card or not Lesley Slave of the Fabulous Furballs They need to stop using Indian call centres. I've got nothing against Indian people but communication can be be very difficult, which is ridiculous when it is something important like banking. -- Adrian |
#5
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It gets worse (Still OT)
Lesley wrote:
It gets worse. His bank have now stopped the card but cheerfully assured him it was unlikely to be used again "As its reached your overdraft limit" Lesley Slave of the Fabulous Furballs If it wasn't so serious I would laugh. :-( -- Adrian |
#6
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It gets worse (Still OT)
On Dec 20, 3:32*pm, Adrian wrote:
If it wasn't so serious I would laugh. :-( Laugh if you want to It's getting pretty odd Dave's bank believe him because at the time he made the call some of the machines in the call centre that record the calls were switched off! Lesley Slave of the Fabulous Furballs |
#7
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It gets worse (Still OT)
Adrian some Indian people speak better English than me but they don't seem to end up working in call centres
Lesley Slave of the Fabulous Furballs |
#8
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It gets worse (Still OT)
Adrian some Indian people speak better English than me but they don't seem to end up working in call centres
Lesley Slave of the Fabulous Furballs |
#9
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It gets worse (Still OT)
Adrian some Indian people speak better English than me but they don't seem to end up working in call centres
Lesley Slave of the Fabulous Furballs |
#10
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It gets worse (Still OT)
There must be an organisation that you can report this to.
http://www.financial-ombudsman.org.uk/ http://www.telegraph.co.uk/finance/p...l-Jessica.html http://www.adviceguide.org.uk/englan..._societies.htm ----------------------------------------------------------------------------- e m a i l : j a c k @ c a m p i n . m e . u k Jack Campin, 11 Third Street, Newtongrange, Midlothian EH22 4PU, Scotland mobile 07800 739 557 http://www.campin.me.uk Twitter: JackCampin |
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