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#1
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URGENT ADVICE REQUIRED
LILLY IS GRAVELY ILL, & MY VET HAS AGOLOGIESD FOR NOT ATTENDING HER
YESTERDAY WHILST SHE WAS IN HER CARE. DOES ANONE FROM THE UK KNOW WHETHER A VET IS REQUIRED BY LAW TO HAVE COVER WHEN THEY DON'T ATTEND WORK PLEASE? I NEED TO KNOW ASAP BECAUSE IF IT IS THE CASE, THEN I NEED TO TAKE HER TO A VET THAT WILL OPERATE ON HER ASAP. SHE HAS BEEN DIAGNOSED WITH PYOMETRA & IS IN A TERRIBLE STATE. NO ONE HAS CARED FOR HER THE DAY BEFORE YESTERDAY. THANK YOU( S |
#2
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URGENT ADVICE REQUIRED
"sheelagh" wrote in message oups.com... LILLY IS GRAVELY ILL, & MY VET HAS AGOLOGIESD FOR NOT ATTENDING HER YESTERDAY WHILST SHE WAS IN HER CARE. SHE HAD DAMNED WELL BETTER APOLOGIZE!!!!!! Did you tell her that her apologies are cold comfort to Lilly's medical condition??? DOES ANONE FROM THE UK KNOW WHETHER A VET IS REQUIRED BY LAW TO HAVE COVER WHEN THEY DON'T ATTEND WORK PLEASE? Oh, my God, Sheelagh! I'm not from the UK, so I can't answer your question about the laws, but at this point, I don't understand how whether or not the vet is legally required to have someone covering is connected to taking her to another vet. I am furious for you beyond words that a vet hospital would have had a situation where no one was present to care for the animals, even if the animals were all perfectly healthy and just being boarded. I wonder if anyone on this group can recommend another place, although it may be too stressful for Lilly to be moved at this point, especially considering that the snow is so bad that people are having trouble getting to work. I NEED TO KNOW ASAP BECAUSE IF IT IS THE CASE, THEN I NEED TO TAKE HER TO A VET THAT WILL OPERATE ON HER ASAP. If Lilly needs to be operated on ASAP, make it happen. Tell the new vet upfront what happened at the other place and that under the circumstances that you personally (or your husband or one of your children) would like to personally be at her side (even 24 hours a day) at the vet hospital during her recovery from surgery until you feel confident she is stable and on the road to recovery. Promise that you will stay out of the staff's way. Yes, I am sure that is totally going against "office policy" but I can tell you that as a medical professional (not a vet), if I were a vet, I would permit this under the circumstances, with the understanding that you would remove yourself to the waiting room in the case of an emergency. SHE HAS BEEN DIAGNOSED WITH PYOMETRA & IS IN A TERRIBLE STATE. NO ONE HAS CARED FOR HER THE DAY BEFORE YESTERDAY. THANK YOU( I am in tears again, over a cat I know only from a newsgroup. Right now, do whatever you can to get Lilly better. Worry about lawsuits later. Purrs for you and Lilly. Please keep posting updates. Best regards, ---Cindy S. |
#3
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URGENT ADVICE REQUIRED
On 9 Feb, 13:00, "cindys" wrote:
"sheelagh" wrote in message oups.com... LILLY IS GRAVELY ILL, & MY VET HAS AGOLOGIESD FOR NOT ATTENDING HER YESTERDAY WHILST SHE WAS IN HER CARE. SHE HAD DAMNED WELL BETTER APOLOGIZE!!!!!! Did you tell her that her apologies are cold comfort to Lilly's medical condition??? DOES ANONE FROM THE UK KNOW WHETHER A VET IS REQUIRED BY LAW TO HAVE COVER WHEN THEY DON'T ATTEND WORK PLEASE? Oh, my God, Sheelagh! I'm not from the UK, so I can't answer your question about the laws, but at this point, I don't understand how whether or not the vet is legally required to have someone covering is connected to taking her to another vet. I am furious for you beyond words that a vet hospital would have had a situation where no one was present to care for the animals, even if the animals were all perfectly healthy and just being boarded. I wonder if anyone on this group can recommend another place, although it may be too stressful for Lilly to be moved at this point, especially considering that the snow is so bad that people are having trouble getting to work. I NEED TO KNOW ASAP BECAUSE IF IT IS THE CASE, THEN I NEED TO TAKE HER TO A VET THAT WILL OPERATE ON HER ASAP. If Lilly needs to be operated on ASAP, make it happen. Tell the new vet upfront what happened at the other place and that under the circumstances that you personally (or your husband or one of your children) would like to personally be at her side (even 24 hours a day) at the vet hospital during her recovery from surgery until you feel confident she is stable and on the road to recovery. Promise that you will stay out of the staff's way. Yes, I am sure that is totally going against "office policy" but I can tell you that as a medical professional (not a vet), if I were a vet, I would permit this under the circumstances, with the understanding that you would remove yourself to the waiting room in the case of an emergency. SHE HAS BEEN DIAGNOSED WITH PYOMETRA & IS IN A TERRIBLE STATE. NO ONE HAS CARED FOR HER THE DAY BEFORE YESTERDAY. THANK YOU( I am in tears again, over a cat I know only from a newsgroup. Right now, do whatever you can to get Lilly better. Worry about lawsuits later. Purrs for you and Lilly. Please keep posting updates. Best regards, ---Cindy S. As we correspond, Lilly is having the ovariohysterectomy that she so desperately needs. I would never dream of suing them whilst this is going on, I was more interested in knowing my rights regarding removing her from this particular vets care. As I understand it, she had problems with her own animals yesterday, which she told us voluntarily, & put them before her patients. Whilst no one more than I can understand why she did it, it is entirely possible that in doing so, she might have cost Lilly her life. What I needed to k ow was, can I take her to another vet during treatment, because it appears that there is NO NIGHT COVER@ all, & if she has other problems, I want reassurance that Lilly will never be put through this again-Hence, Does she have to have cover by law ,or can she come and go as she pleases? I think that is terrible if it is the case. No sod the lawsuits Cindy, it's my baby I am worried about. I aplogogize if I didn't make that clear... Please don't cry, there are too many tears being shed over a careless vet here...although I thank you for the sentiment. Someone has pointed out that she might have had a stoke, hence the drooling?? I wondered if any one has any other theories? Thank you for your kind sentiments Cindy & I will keep you informed as soon as I hear it. IF she should have had cover & someone there to watch over the animals, then I do intend to make sure that no one else ever suffers like Lilly & our family have, but that would be far off from now. It's Lilly's rights that are important here. I didn't really get the chance to move her, because by the time the vet called me, she was in surgery opening her up.... I was, & still am in shock( actually, you have helped me unknowingly- I intend to ring the cat protection League , they will know & also have a local branch only a few miles away which is handy. I feel utterly disgusted & heart sick too. More as I hear it. Thank Cindy!! S. |
#4
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URGENT ADVICE REQUIRED
"sheelagh" wrote in message oups.com... As I understand it, she had problems with her own animals yesterday, which she told us voluntarily, & put them before her patients. Whilst no one more than I can understand why she did it, it is entirely possible that in doing so, she might have cost Lilly her life. ---------- I don't know how things work in the UK, but here in the USA, most practices seem to have several doctors, not just one, and they cover for each other (rural areas may be an exception). If your vet had a partner, the partner could have been tending to the patients while your vet was dealing with her own sick animals. The practice where I take my cats is very large (there are probably at least a dozen different vets in the practice). My animals see the same one all the time, but if an animal needs immediate attention on our vet's day off, there is another vet always available. We ended up having our dog euthanized on a Wednesday, which was our doctor's day off. Our dog was in such bad shape that we were just waiting for the practice to open. He couldn't have waited another day. So, one of the partners was available. On other occasions, when our animals have had surgery, we have received daily updates from our doctor, but on her day off, a different doctor phones. And for the record, there would never ever ever be a circumstance where animals were in the practice unattended. The hospital is always staffed with technicians and nurses 24-hours a day, 7 days a week. Even healthy animals need to be fed, watered, stroked etc. If there are dogs, they need to be walked multiple times each day. After this is over, please find another practice that has 24-hour staff coverage and at least two doctors in the practice. In the meantime, please let us know as soon as Lilly is out of surgery and recovering. Some of us are sitting in front of our computers checking for updates. The purrs will continue. Best regards, ---Cindy S. |
#5
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URGENT ADVICE REQUIRED
On 9 Feb, 14:04, "cindys" wrote:
"sheelagh" wrote in message oups.com... As I understand it, she had problems with her own animals yesterday, which she told us voluntarily, & put them before her patients. Whilst no one more than I can understand why she did it, it is entirely possible that in doing so, she might have cost Lilly her life. ---------- I don't know how things work in the UK, but here in the USA, most practices seem to have several doctors, not just one, and they cover for each other (rural areas may be an exception). If your vet had a partner, the partner could have been tending to the patients while your vet was dealing with her own sick animals. The practice where I take my cats is very large (there are probably at least a dozen different vets in the practice). My animals see the same one all the time, but if an animal needs immediate attention on our vet's day off, there is another vet always available. We ended up having our dog euthanized on a Wednesday, which was our doctor's day off. Our dog was in such bad shape that we were just waiting for the practice to open. He couldn't have waited another day. So, one of the partners was available. On other occasions, when our animals have had surgery, we have received daily updates from our doctor, but on her day off, a different doctor phones. And for the record, there would never ever ever be a circumstance where animals were in the practice unattended. The hospital is always staffed with technicians and nurses 24-hours a day, 7 days a week. Even healthy animals need to be fed, watered, stroked etc. If there are dogs, they need to be walked multiple times each day. After this is over, please find another practice that has 24-hour staff coverage and at least two doctors in the practice. In the meantime, please let us know as soon as Lilly is out of surgery and recovering. Some of us are sitting in front of our computers checking for updates. The purrs will continue. Best regards, ---Cindy S. |
#6
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URGENT ADVICE REQUIRED
On 9 Feb, 14:04, "cindys" wrote:
"sheelagh" wrote in message oups.com... As I understand it, she had problems with her own animals yesterday, which she told us voluntarily, & put them before her patients. Whilst no one more than I can understand why she did it, it is entirely possible that in doing so, she might have cost Lilly her life. ---------- I don't know how things work in the UK, but here in the USA, most practices seem to have several doctors, not just one, and they cover for each other (rural areas may be an exception). If your vet had a partner, the partner could have been tending to the patients while your vet was dealing with her own sick animals. The practice where I take my cats is very large (there are probably at least a dozen different vets in the practice). My animals see the same one all the time, but if an animal needs immediate attention on our vet's day off, there is another vet always available. We ended up having our dog euthanized on a Wednesday, which was our doctor's day off. Our dog was in such bad shape that we were just waiting for the practice to open. He couldn't have waited another day. So, one of the partners was available. On other occasions, when our animals have had surgery, we have received daily updates from our doctor, but on her day off, a different doctor phones. And for the record, there would never ever ever be a circumstance where animals were in the practice unattended. The hospital is always staffed with technicians and nurses 24-hours a day, 7 days a week. Even healthy animals need to be fed, watered, stroked etc. If there are dogs, they need to be walked multiple times each day. After this is over, please find another practice that has 24-hour staff coverage and at least two doctors in the practice. In the meantime, please let us know as soon as Lilly is out of surgery and recovering. Some of us are sitting in front of our computers checking for updates. The purrs will continue. Best regards, ---Cindy S. you have been a wonderful support & great comfort to me all morning, as has Big B too. I can remember once reading a posting on here by another cat owner, asking if anyone was awake, & a sarcastic reply telling her that the world is always awake somewhere. It was so true!! You were right with regard to springing Lilly..It was far too late, & as I told you, Lilly was already on the table when the vet rang me. I can't moan about that, other than to say it was 3days too late!! This practise did use to have 2vetiery surgeons & 2practises as well, but quite recently, the other practise was sold, so as far as I am aware, there is only the one vet- Lola. I also agree with you regarding the 24 hour care too, which is why i wanted to know what the law required. For instance, what happens if she ill, or she goes on holiday, or has other things to attend to. (when she was away last time, there was another vet here), but sadly it hasn't been the case in the last few days though, & I can't help but wonder why?!! I am sure that this is not normal. I think my best bet on information like this, might be bookie..she seems to know a hell of a lot about things such as this. I will be keeping an eye out for her later as she is probably @ work teaching right now. Making an appointment to see my own cat is a new one on me as well!!!! This is why I can't help but feel that there is something very fishy going on ( I have never heard of no night care either & I am, just as shocked as you are. It is my intention to leave it until 15.30 GMT(London time), then call to see what on earth is going on down there. In some ways, I feel terribly guilty, because she has always helped out with My waif and stray cats, however, it doesn't excuse what has happened over the last 3days though. I am finding it ever so hard to know how to handle it& also what to do . Paul suggested that I should ask to see Lilly's care chart for last night, & also the night previous too- & I am very tempted to do just that, but also inside, my gut is telling me "Not" to do that, but to be patient & see what the outcome is-then ask for the care charts when she least expects me to? I feel utterly incredulous....a trifle angry & very heartbroken that it has come down to thinking like this. We did have a good working relationship before this incident..but my heart also tells me that I never thought I would ever have to ask for care sheets either- This might be a blip, but it still doesn't excuse it, does it? Thank you for your help and compassion -ALL of you too... The moment I have any further news, I Promise that I will be straight on line to tell you how Lilly is faring....assuming I am allowed to see her of course! I TRUELY AM GOB - SMACKED. You have no worries regarding me finding a new practise either Cindy, I have already registered all of the cats in the surgery nearest in the next town. It might be 10 miles away, but who cares?? They have a brilliant reputation, & they have a large practise so there will never be a concern like this again, with 24 hour cover & nurses too. More than thanks for continued support S. |
#7
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URGENT ADVICE REQUIRED
"sheelagh" wrote in message oups.com... you have been a wonderful support & great comfort to me all morning, as has Big B too. I'm glad I could do something. I can remember once reading a posting on here by another cat owner, asking if anyone was awake, & a sarcastic reply telling her that the world is always awake somewhere. It was so true!! You were right with regard to springing Lilly..It was far too late, & as I told you, Lilly was already on the table when the vet rang me. I can't moan about that, other than to say it was 3days too late!! Actually, don't feel bad that she's doing the surgery. Assuming Lola is a competent surgeon, it was best to not delay Lilly's surgery for one more minute than was necessary. Trying to move Lilly to another facility at this point might have been a very bad idea. Paul suggested that I should ask to see Lilly's care chart for last night, & also the night previous too- & I am very tempted to do just that, but also inside, my gut is telling me "Not" to do that, but to be patient & see what the outcome is-then ask for the care charts when she least expects me to? You are 100% correct. DO NOT ROCK THE BOAT until Lilly has recovered, and you have her safely at home. After the fact, when you move your cats to the new facility, the new facility will request the chart, and then you will be able to see it. If Lola asks why you made the switch, I would tell her the truth at that point. But not now. Wait until Lilly is safe at home. I feel utterly incredulous....a trifle angry & very heartbroken that it has come down to thinking like this. We did have a good working relationship before this incident..but my heart also tells me that I never thought I would ever have to ask for care sheets either- This might be a blip, but it still doesn't excuse it, does it? Not at all. See my comments above. I can tell you that at veterinary practice I use, I can see any of my animals' charts, any time, and I have. People ask to see their animals' charts all the time, and no one even blinks an eye. Thank you for your help and compassion -ALL of you too... The moment I have any further news, I Promise that I will be straight on line to tell you how Lilly is faring....assuming I am allowed to see her of course! I TRUELY AM GOB - SMACKED. You have no worries regarding me finding a new practise either Cindy, I have already registered all of the cats in the surgery nearest in the next town. It might be 10 miles away, but who cares?? They have a brilliant reputation, & they have a large practise so there will never be a concern like this again, with 24 hour cover & nurses too. More than thanks for continued support S. I'll be watching for further updates. Best regards, ---Cindy S. |
#8
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URGENT ADVICE REQUIRED
on Fri, 09 Feb 2007 14:49:09 GMT, "sheelagh"
wrote: I also agree with you regarding the 24 hour care too, which is why i wanted to know what the law required. For instance, what happens if she ill, or she goes on holiday, or has other things to attend to. (when she was away last time, there was another vet here), but sadly it hasn't been the case in the last few days though, & I can't help but wonder why?!! I am sure that this is not normal. I understand your rage and fear, but maybe this was a horrible anomaly because of the snow? When Lily is better and home with you and you are able to be calm (though I don't know if I could be in this case), perhaps you can sit down with your vet and discuss your concerns. -- Lynne |
#9
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URGENT ADVICE REQUIRED
On 9 Feb, 15:38, Lynne wrote:
on Fri, 09 Feb 2007 14:49:09 GMT, "sheelagh" wrote: I also agree with you regarding the 24 hour care too, which is why i wanted to know what the law required. For instance, what happens if she ill, or she goes on holiday, or has other things to attend to. (when she was away last time, there was another vet here), but sadly it hasn't been the case in the last few days though, & I can't help but wonder why?!! I am sure that this is not normal. I understand your rage and fear, but maybe this was a horrible anomaly because of the snow? When Lily is better and home with you and you are able to be calm (though I don't know if I could be in this case), perhaps you can sit down with your vet and discuss your concerns. -- Lynne lilly out of surgery, no details yet, visiting at half 5 GMT. and more details later, thanks for the support S x |
#10
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URGENT ADVICE REQUIRED
"sheelagh" wrote in message
oups.com... DOES ANONE FROM THE UK KNOW WHETHER A VET IS REQUIRED BY LAW TO HAVE COVER WHEN THEY DON'T ATTEND WORK PLEASE? As far as I know, the only thing the *law* requires is that anyone who practises as a veterinary surgeon must have a licence, which in turn means that they have to be approved by the Royal College of Veterinary Surgeons (http://www.rcvs.org.uk). See Guide to Professional Conduct, which does require vets to "take steps" to provide 24hr cover for any species they normally treat during office hours - this might involve an arrangement with another practice or a locum, but it certainly sounds as though they should have cover. Dealing with failure to provide cover is probably a matter of internal discipline rather than law.. Talking to Cats Protection seems like a good idea, Citizens Advice Bureau or Trading Standards might be able to offer advice too - there might be a remedy in civil law. [I Am Not A Lawyer, so everything above is just my opinion!] But the really important thing is that Lilly's problems get sorted out - virtual purrs on their way. -- Dave not-me should be djw401 and there's no need for any wossname |
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