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#11
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cmtowle wrote:
"Joe Canuck" wrote in message ... cmtowle wrote: Hi Mike, We've had the same problem in Canada, but the retailers have been kept very well informed by OMH re the problem (equipment failure). ...and that is the problem with relying on a food from a small manufacturer. Hi, It's a real balance. On one hand, some of the smaller companies may well be more meticulous than larger conglomerates as far as quality control pertaining to all aspects of manufacturing a food is concerned. On the other hand they might not have a contingency plan when something such as a major equipment failure happens. This would be another reason to feed a variety of foods whenever possible, so that a situation such as this one doesn't cause panic in one's household. Something goes wrong and the food supply stops, where a larger outfit will have a disaster plan in place to deal with situations like this and not allow the supply lines to run dry. A company can get into trouble very quickly when something like this happens and they don't have a plan for dealing with it quickly. i.e: cash flow issues, losing loyal customers when they find something else, etc. Oh, I think OMH is well aware of that. M. You'd think they would be in full damage control mode, yet I can find nothing on their website that reassures their customers. |
#12
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"Joe Canuck" wrote in message ... cmtowle wrote: It's a real balance. On one hand, some of the smaller companies may well be more meticulous than larger conglomerates as far as quality control pertaining to all aspects of manufacturing a food is concerned. On the other hand they might not have a contingency plan when something such as a major equipment failure happens. This would be another reason to feed a variety of foods whenever possible, so that a situation such as this one doesn't cause panic in one's household. ....snipped... A company can get into trouble very quickly when something like this happens and they don't have a plan for dealing with it quickly. i.e: cash flow issues, losing loyal customers when they find something else, etc. Oh, I think OMH is well aware of that. M. You'd think they would be in full damage control mode, yet I can find nothing on their website that reassures their customers. I think you are right. Given the potential loss, I would expect that too. M. |
#13
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Mike,
I bought a 12 lb bag of Wellness Super5 Mix for my cats from http://www.animalworldnetwork.com/ They seem to have a large variety of Wellness products dry and canned for cats and dogs. Perhaps they have what you need, Mary Thanks Mary. I sent them an e-mail asking if they had the canned chicken in stock. My store has plenty of the dry in stock. It's the canned chicken that I need. ---MIKE--- In the White Mountains of New Hampshire (44=B0 15' N - Elevation 1580') |
#14
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---MIKE--- wrote: Wellness is an excellent product and my cats like it BUT OMH has stopped shipping it. My store has not been able to get any for several weeks. Their supplier (P&P) have just started getting shipments and they are already allocated to stores (not my store however) and say it could be 30 days before my store gets any. Tomorrow I plan to get several cans of Whiskas, Friskies and Science Diet and see which ones my cats will eat. If I am successful, I will continue to use what they like. I don't mind paying the price for Wellness but the attitude of Old Mother Hubbard and P&P has caused me to find another product. That's why I think it's always a good idea to feed several brands (providing your cat will eat them) so when a problem like this arises, you know your cats will eat other brands. Also, where one food may be lacking in certain nutrients, by rotating, you have a better chance of achieving a balanced diet. Just my 2 cents... |
#15
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On Mon 16 May 2005 01:17:24p, ---MIKE--- wrote in
rec.pets.cats.health+behav ): I called Pet Food Direct and as I expected, they are out of stock too. My cats can't wait until the pipeline is full again so if they will eat it, they will get "crap". None of the other quality foods are available in my area. This happened once before when I tried switching my cats over to Wellness. The pet food store I use for it couldn't get shipments in for at least a month, but they still had small bags of the dry in stock. Now that I have one cat who likes the Turkey canned flavor, this is a bummer! I'm going to stop over at a couple of shops that carry Wellness and see if I can get some. The shame is that the one who likes the turkey is my former feral who wouldn't eat canned food at all. She doesn't like other flavors of Wellness and I have several cans of chicken, and the meat/seafood varieties. -- Cheryl "The clever cat eats cheese and breathes down rat holes with baited breath." - W.C. Fields |
#16
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PawsForThought wrote:
---MIKE--- wrote: Wellness is an excellent product and my cats like it BUT OMH has stopped shipping it. My store has not been able to get any for several weeks. Their supplier (P&P) have just started getting shipments and they are already allocated to stores (not my store however) and say it could be 30 days before my store gets any. Tomorrow I plan to get several cans of Whiskas, Friskies and Science Diet and see which ones my cats will eat. If I am successful, I will continue to use what they like. I don't mind paying the price for Wellness but the attitude of Old Mother Hubbard and P&P has caused me to find another product. That's why I think it's always a good idea to feed several brands (providing your cat will eat them) so when a problem like this arises, you know your cats will eat other brands. Also, where one food may be lacking in certain nutrients, by rotating, you have a better chance of achieving a balanced diet. Just my 2 cents... This makes no sense. If all the foods meet and exceed the AAFCO standards how is any one of them going to be missing nutrients essential for a balanced diet? |
#17
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On 2005-05-16, ---MIKE--- penned:
Wellness is an excellent product and my cats like it BUT OMH has stopped shipping it. My store has not been able to get any for several weeks. Their supplier (P&P) have just started getting shipments and they are already allocated to stores (not my store however) and say it could be 30 days before my store gets any. Tomorrow I plan to get several cans of Whiskas, Friskies and Science Diet and see which ones my cats will eat. If I am successful, I will continue to use what they like. I don't mind paying the price for Wellness but the attitude of Old Mother Hubbard and P&P has caused me to find another product. The Turkey and Turkey & Salmon wet flavors, the two canned foods my cat will actually eat, are gone here, at least in 5.5oz cans. The 12.5oz cans are still available, but I'm not doing a great job of splitting up portions from them. According to my pet store owner, Wellness had a problem at one of their factories. The factory is up and running again, but it's taking time to get the food to the distributors and from there to the individual stores. She has a prominent note taped to the shelf where you typically find Wellness. Regardless, I'd rather they stop production when there's a problem than soldier on and produce possibly sub-par food. (But I don't know specifically what the problem was.) I don't know what part of all of this you consider to be "attitude" on OMH's part. -- monique, who spoils Oscar unmercifully pictures: http://www.bounceswoosh.org/rpca |
#18
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Monique Y. Mudama wrote:
On 2005-05-16, ---MIKE--- penned: Wellness is an excellent product and my cats like it BUT OMH has stopped shipping it. My store has not been able to get any for several weeks. Their supplier (P&P) have just started getting shipments and they are already allocated to stores (not my store however) and say it could be 30 days before my store gets any. Tomorrow I plan to get several cans of Whiskas, Friskies and Science Diet and see which ones my cats will eat. If I am successful, I will continue to use what they like. I don't mind paying the price for Wellness but the attitude of Old Mother Hubbard and P&P has caused me to find another product. The Turkey and Turkey & Salmon wet flavors, the two canned foods my cat will actually eat, are gone here, at least in 5.5oz cans. The 12.5oz cans are still available, but I'm not doing a great job of splitting up portions from them. According to my pet store owner, Wellness had a problem at one of their factories. The factory is up and running again, but it's taking time to get the food to the distributors and from there to the individual stores. She has a prominent note taped to the shelf where you typically find Wellness. Regardless, I'd rather they stop production when there's a problem than soldier on and produce possibly sub-par food. (But I don't know specifically what the problem was.) I don't know what part of all of this you consider to be "attitude" on OMH's part. The fact that they have said nothing to the public about the issue, but have left the information (or misinformation) trickle out to the public through the retail distribution sector. It seems to me the OMB had hoped they would clear up the problem before the supply issue came to a head as it has, thus no one would know the difference. It would have been far better to have been open and honest about what happened and what the timeline was for the fix. Instead, OMH chose to remain silent... there isn't even a press release on their website about any of this... nothing at all. All of this causes this poster to wonder what else OMH is remaining silent about concerning their food. I'm sure the defenders of OMH will take me to task about this. It isn't me you should be questioning, but rather the staff at OMH. |
#19
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"Joe Canuck" wrote in message ... The fact that they have said nothing to the public about the issue, but have left the information (or misinformation) trickle out to the public through the retail distribution sector. It seems to me the OMB had hoped they would clear up the problem before the supply issue came to a head as it has, thus no one would know the difference. It would have been far better to have been open and honest about what happened and what the timeline was for the fix. Instead, OMH chose to remain silent... there isn't even a press release on their website about any of this... nothing at all. All of this causes this poster to wonder what else OMH is remaining silent about concerning their food. Since they don't make their food themselves anymore, and they're very hush hush about who is making it, who knows. I no longer trust the company. I'm sure the defenders of OMH will take me to task about this. It isn't me you should be questioning, but rather the staff at OMH. The fact that Wellness is now manufactured by an unknown third party or parties doesn't seem to bother anyone- it sure bothers me! That's it for Wellness. Phil |
#20
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