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#31
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That's priceless!
Linda E wrote: When I was spending $400/month for cat meds, a different person at the pharmacy would wait on me every month..... they'd always look at me like I had three eyes and say, "you realize how much this is, right...?" I would just reply with, "Yeah. But, it's for my cat. I'd *never* spend this kind of money on a kid!"....... that would usually shut them up...... |
#32
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"MaryL" -OUT-THE-LITTER wrote in message ... This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. You are a very gentle human. I see people like him as justifiable targets for life's many frustrations. I would not have raised my voice but would have reduced him to a pile of smoking rubble anyway. And thrown him out. Is it his company? If so, I would write him a letter telling him why you will never use him again. If not, I would write the letter to his boss. It does not matter how one feels about cats and injured creatures, what matters (from the business point of view) is that nobody you hire to come into your home has any business doing anything at all to make you uncomfortable. This guy is an idiot. -- MaryL (take out the litter to reply) Photos of Holly and Duffy: http://tinyurl.com/8y54 (introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
#33
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"MaryL" -OUT-THE-LITTER wrote in message ... This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. You are a very gentle human. I see people like him as justifiable targets for life's many frustrations. I would not have raised my voice but would have reduced him to a pile of smoking rubble anyway. And thrown him out. Is it his company? If so, I would write him a letter telling him why you will never use him again. If not, I would write the letter to his boss. It does not matter how one feels about cats and injured creatures, what matters (from the business point of view) is that nobody you hire to come into your home has any business doing anything at all to make you uncomfortable. This guy is an idiot. -- MaryL (take out the litter to reply) Photos of Holly and Duffy: http://tinyurl.com/8y54 (introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
#34
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This *is* the business owner. It's a very small cleaning business with only the owner and 2 or 3 employees. He has now lost a steady customer -- and I am still mulling over the question of whether I should call or write to let him know *why* he has lost a customer of several years' standing. He already knows I am upset by his attitude, but I did not tell him that this was his last time here. Of course you should tell him why he lost business. Don't be a coward. He may honestly not realize that his actions were offensive. If you don't say something then he has no way of knowing why he lost your business and no way of knowing that he has an action that he should or could correct. |
#35
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This *is* the business owner. It's a very small cleaning business with only the owner and 2 or 3 employees. He has now lost a steady customer -- and I am still mulling over the question of whether I should call or write to let him know *why* he has lost a customer of several years' standing. He already knows I am upset by his attitude, but I did not tell him that this was his last time here. Of course you should tell him why he lost business. Don't be a coward. He may honestly not realize that his actions were offensive. If you don't say something then he has no way of knowing why he lost your business and no way of knowing that he has an action that he should or could correct. |
#36
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"MaryL" -OUT-THE-LITTER wrote in message
... This *is* the business owner. It's a very small cleaning business with only the owner and 2 or 3 employees. He has now lost a steady customer -- and I am still mulling over the question of whether I should call or write to let him know *why* he has lost a customer of several years' standing. He already knows I am upset by his attitude, but I did not tell him that this was his last time here. MaryL Definitely write a letter letting him know why you will not be using his service again, and emphasize his unprofessional and uncaring behaviour. Letters work better because they give you time to say exactly what you want to say without getting flustered. They also give you the time to express yourself more intelligently and tactfully than you might if you called. Also let him know that you will let others know of your experience with him, and encourage them not to use his company (especially if you had recommended his company to others in the past--and let him know that, too). Letters work wonders--even more so than calling, in my experience. Here's a joke told by a comedian who was in town a few years ago--"You Canadians really know how to express your anger. When Americans get mad, we get our guns out. But you guys...you write *letters.*" rona -- ***For e-mail, replace .com with .ca Sorry for the inconvenience!*** |
#37
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"MaryL" -OUT-THE-LITTER wrote in message
... This *is* the business owner. It's a very small cleaning business with only the owner and 2 or 3 employees. He has now lost a steady customer -- and I am still mulling over the question of whether I should call or write to let him know *why* he has lost a customer of several years' standing. He already knows I am upset by his attitude, but I did not tell him that this was his last time here. MaryL Definitely write a letter letting him know why you will not be using his service again, and emphasize his unprofessional and uncaring behaviour. Letters work better because they give you time to say exactly what you want to say without getting flustered. They also give you the time to express yourself more intelligently and tactfully than you might if you called. Also let him know that you will let others know of your experience with him, and encourage them not to use his company (especially if you had recommended his company to others in the past--and let him know that, too). Letters work wonders--even more so than calling, in my experience. Here's a joke told by a comedian who was in town a few years ago--"You Canadians really know how to express your anger. When Americans get mad, we get our guns out. But you guys...you write *letters.*" rona -- ***For e-mail, replace .com with .ca Sorry for the inconvenience!*** |
#38
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#39
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#40
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Letters work better because they give you time to say exactly what you want to say without getting flustered. They also give you the time to express yourself more intelligently and tactfully than you might if you called. Also let him know that you will let others know of your experience with him, and encourage them not to use his company (especially if you had recommended his company to others in the past--and let him know that, too). Letters work wonders--even more so than calling, in my experience. Absolutely true. I've had much better response with letters than phone calls. Plus you forever have a copy to keep for future reference. You can be intelligent, articulate, unflustered and factual in a letter. Whereas, if I am dealing with an issue in person, I tend to get (like my DH so tactfully says) "assed up." Sherry |
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