I am so angry (vent)

That's priceless!

Linda E wrote:

When I was spending $400/month for cat meds, a different person at the
pharmacy would wait on me every month..... they'd always look at me like I
had three eyes and say, "you realize how much this is, right...?" I would
just reply with, "Yeah. But, it's for my cat. I'd *never* spend this kind
of money on a kid!"....... that would usually shut them up......

"MaryL" -OUT-THE-LITTER wrote in message
...
This whole thing made me so angry I can hardly describe what I feel.
What
kind of heartless monster would react like that?? Anyway, it will
be his
last time here. I am going to find someone else for the future.

You are a very gentle human. I see people like him as justifiable
targets
for life's many frustrations. I would not have raised my voice but
would
have reduced him to a pile of smoking rubble anyway. And thrown him
out.

Is it his company? If so, I would write him a letter telling him why
you will
never use him again. If not, I would write the letter to his boss. It
does not
matter how one feels about cats and injured creatures, what matters
(from
the business point of view) is that nobody you hire to come into your
home
has any business doing anything at all to make you uncomfortable. This
guy is an idiot.


--
MaryL
(take out the litter to reply)

Photos of Holly and Duffy:
http://tinyurl.com/8y54 (introducing Duffy to Holly)
http://tinyurl.com/8y56 (Duffy and Holly "settle in")

"MaryL" -OUT-THE-LITTER wrote in message
...
This whole thing made me so angry I can hardly describe what I feel.
What
kind of heartless monster would react like that?? Anyway, it will
be his
last time here. I am going to find someone else for the future.

You are a very gentle human. I see people like him as justifiable
targets
for life's many frustrations. I would not have raised my voice but
would
have reduced him to a pile of smoking rubble anyway. And thrown him
out.

Is it his company? If so, I would write him a letter telling him why
you will
never use him again. If not, I would write the letter to his boss. It
does not
matter how one feels about cats and injured creatures, what matters
(from
the business point of view) is that nobody you hire to come into your
home
has any business doing anything at all to make you uncomfortable. This
guy is an idiot.


--
MaryL
(take out the litter to reply)

Photos of Holly and Duffy:
http://tinyurl.com/8y54 (introducing Duffy to Holly)
http://tinyurl.com/8y56 (Duffy and Holly "settle in")

This *is* the business owner. It's a very small cleaning business with only
the owner and 2 or 3 employees. He has now lost a steady customer -- and I
am still mulling over the question of whether I should call or write to let
him know *why* he has lost a customer of several years' standing. He
already knows I am upset by his attitude, but I did not tell him that this
was his last time here.

Of course you should tell him why he lost business. Don't be a coward.
He may honestly not realize that his actions were offensive. If you
don't say something then he has no way of knowing why he lost your
business and no way of knowing that he has an action that he should or
could correct.

This *is* the business owner. It's a very small cleaning business with only
the owner and 2 or 3 employees. He has now lost a steady customer -- and I
am still mulling over the question of whether I should call or write to let
him know *why* he has lost a customer of several years' standing. He
already knows I am upset by his attitude, but I did not tell him that this
was his last time here.

Of course you should tell him why he lost business. Don't be a coward.
He may honestly not realize that his actions were offensive. If you
don't say something then he has no way of knowing why he lost your
business and no way of knowing that he has an action that he should or
could correct.

"MaryL" -OUT-THE-LITTER wrote in message
...


This *is* the business owner. It's a very small cleaning business with
only
the owner and 2 or 3 employees. He has now lost a steady customer -- and
I
am still mulling over the question of whether I should call or write to
let
him know *why* he has lost a customer of several years' standing. He
already knows I am upset by his attitude, but I did not tell him that this
was his last time here.

MaryL



Definitely write a letter letting him know why you will not be using his
service again, and emphasize his unprofessional and uncaring behaviour.
Letters work better because they give you time to say exactly what you want
to say without getting flustered. They also give you the time to express
yourself more intelligently and tactfully than you might if you called.
Also let him know that you will let others know of your experience with him,
and encourage them not to use his company (especially if you had recommended
his company to others in the past--and let him know that, too). Letters
work wonders--even more so than calling, in my experience.

Here's a joke told by a comedian who was in town a few years ago--"You
Canadians really know how to express your anger. When Americans get mad, we
get our guns out. But you guys...you write *letters.*"
rona

--
***For e-mail, replace .com with .ca Sorry for the inconvenience!***

"MaryL" -OUT-THE-LITTER wrote in message
...


This *is* the business owner. It's a very small cleaning business with
only
the owner and 2 or 3 employees. He has now lost a steady customer -- and
I
am still mulling over the question of whether I should call or write to
let
him know *why* he has lost a customer of several years' standing. He
already knows I am upset by his attitude, but I did not tell him that this
was his last time here.

MaryL



Definitely write a letter letting him know why you will not be using his
service again, and emphasize his unprofessional and uncaring behaviour.
Letters work better because they give you time to say exactly what you want
to say without getting flustered. They also give you the time to express
yourself more intelligently and tactfully than you might if you called.
Also let him know that you will let others know of your experience with him,
and encourage them not to use his company (especially if you had recommended
his company to others in the past--and let him know that, too). Letters
work wonders--even more so than calling, in my experience.

Here's a joke told by a comedian who was in town a few years ago--"You
Canadians really know how to express your anger. When Americans get mad, we
get our guns out. But you guys...you write *letters.*"
rona

--
***For e-mail, replace .com with .ca Sorry for the inconvenience!***

Letters work better because they give you time to say exactly what you want
to say without getting flustered. They also give you the time to express
yourself more intelligently and tactfully than you might if you called.
Also let him know that you will let others know of your experience with him,
and encourage them not to use his company (especially if you had recommended
his company to others in the past--and let him know that, too). Letters
work wonders--even more so than calling, in my experience.

Absolutely true. I've had much better response with letters than phone calls.
Plus you forever have a copy to keep for future reference. You can be
intelligent, articulate, unflustered and factual in a letter. Whereas, if I am
dealing with an issue in person, I tend to get (like my DH so tactfully says)
"assed up."

Sherry