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#51
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On 01 Nov 2003 00:53:29 GMT, Sherry wrote:
Good point. (except Mary didn't exercise restraint because she's coward, it's because she is just an inherently nice person)......but you're right. The idiot will continue to go through life behaving like an uneducated, uncouth moron unless somebody points out to him that he's going to lose business over it. Sorry, I didn't mean to imply that she was a coward for exercising restraint. I most likely would have done the same thing in her situations. However, if she's contemplating writing a letter then I think that she most certainly should do so. A lot of people don't follow through on ideas like that and, as I mentioned before, someone can't learn from their mistakes if they don't know that they are making them. Hopefully a well worded letter of complaint will make him realize the error of his ways. I think that some people who don't own pets don't realize how pets quickly become part of one's family. I know my cat is a part of my family and I wouldn't tollerate someone making fun of my cat any more than I would tollerate someone making fun of my daughter. Some folks just think that because it's an animal that they're talking about that it's somehow different. Anyway, Mary, I hope you once you cool off you can write a letter to give this guy some perspective and decent manners. |
#52
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This whole thing made me so angry I can hardly describe what I feel. What
kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL (take out the litter to reply) I agree, Mary, he sounds loike an a-hole. I have people tease me a lot about my feelings for my cats, mostly guys at work, of course, but I think they're just yanking my chain. This guy sounds like he really thought it was hysterical if he couldn't even control himself. Tell him goodbye and good riddance. I would write a letter at the least and tell him to stuff himself. Candace (take the litter out before replying by e-mail) See my cats: http://photos.yahoo.com/maccandace "One does not meet oneself until one catches the reflection from an eye other than human." (Loren Eisely) |
#53
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This whole thing made me so angry I can hardly describe what I feel. What
kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL (take out the litter to reply) I agree, Mary, he sounds loike an a-hole. I have people tease me a lot about my feelings for my cats, mostly guys at work, of course, but I think they're just yanking my chain. This guy sounds like he really thought it was hysterical if he couldn't even control himself. Tell him goodbye and good riddance. I would write a letter at the least and tell him to stuff himself. Candace (take the litter out before replying by e-mail) See my cats: http://photos.yahoo.com/maccandace "One does not meet oneself until one catches the reflection from an eye other than human." (Loren Eisely) |
#54
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"MaryL" -OUT-THE-LITTER wrote in message ... I am so angry!! This isn't a problem where I need any advice, but I need to vent. Some of you know that I adopted a beautiful blind kitty (Duffy) several months ago. Today I had my windows and carpets cleaned. I used the same man who has done this cleaning for a number of years -- but this will be my last time. First he started to laugh when he saw the cat tree I got for Duffy and Holly. I could handle that alright -- I am not emotionally attached to furniture. However, when I explained that Duffy is blind and what I was trying to accomplish with some of the cat furniture, he started laughing again and laughed so hard he couldn't stop. He would stop momentarily, then say "A blind cat -- that is so funny -- why didn't you just get rid of it and get a healthy cat" and would laugh again. When I would intervene, he would say "I'm sorry," then start laughing uproariously all over again and say, "But it's just so funny that you would spend all that money on a blind cat." This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL Hi Everyone, Thanks for all the helpful comments. It helped to "vent," and it did me a LOT of good to see all the support from this group. I usually calm down pretty quickly, and that is true now. However, even when thinking about this incident in "the coolness of the day," I find it hard to believe that anyone would be so insensitive (and stupid! because he has now lost a good customer). Here is what I have decided. First, I wish I had thought fast enough to make a comment such as those that several of you suggested (and escorted him to the door, as was also suggested). That would have been perfect - but I only seem to think of those perfect reactions after it is much too late. Since that opportunity has passed, I am going to write a letter in which I will inform him that I will not use his services after this and tell him exactly why he has lost a customer of 8 or 9 years' standing. Many of you suggested this route, and I particularly like the way Rona described it. This will give me a chance to clearly state my feelings and will also avoid the possibility that he could later misquote me. Among other things, I am going to point out that my two cats are members of my family - I look on them as my children. I am going to ask him how he would react if he heard someone say something like that about a blind person (although my suspicion is that he probably has little empathy for what he would see as "less than perfect" people, either). I am also going to point out that he showed a complete lack of respect for me by taking this position in my house and continuing with it after I objected. Building on what Rona said, I can honestly tell him that I have recommended him in the past and sent new customers to him - and make it clear that any comments I make from now on will be negative and will include details of this encounter. Incidentally, I love Jeremy's suggestion about handing out buttons but admit that I can't see myself actually following through on that one. A fine idea, though! Duffy is a complete delight. He is one of the sweetest, best-natured cats I have ever seen. Holly and Duffy together bring me such joy - and I think I bring joy to them. They are both happy, loving, playful cats. I doubt that the man who will receive my letter can even understand this type of relationship, but maybe he will understand the relationship between my letter and some loss of income. Thanks, again, for all your help. I'm not going to rush this. I'm going to take plenty of time this weekend and try to write a thoughtful and accurate letter, so I'm open to more suggestions. I hope I can be "intelligent, articulate, unflustered and factual," as Sherry suggested. MaryL (take out the litter to reply) Photos of Duffy and Holly: 'o' http://tinyurl.com/8y54 (Introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
#55
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"MaryL" -OUT-THE-LITTER wrote in message ... I am so angry!! This isn't a problem where I need any advice, but I need to vent. Some of you know that I adopted a beautiful blind kitty (Duffy) several months ago. Today I had my windows and carpets cleaned. I used the same man who has done this cleaning for a number of years -- but this will be my last time. First he started to laugh when he saw the cat tree I got for Duffy and Holly. I could handle that alright -- I am not emotionally attached to furniture. However, when I explained that Duffy is blind and what I was trying to accomplish with some of the cat furniture, he started laughing again and laughed so hard he couldn't stop. He would stop momentarily, then say "A blind cat -- that is so funny -- why didn't you just get rid of it and get a healthy cat" and would laugh again. When I would intervene, he would say "I'm sorry," then start laughing uproariously all over again and say, "But it's just so funny that you would spend all that money on a blind cat." This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL Hi Everyone, Thanks for all the helpful comments. It helped to "vent," and it did me a LOT of good to see all the support from this group. I usually calm down pretty quickly, and that is true now. However, even when thinking about this incident in "the coolness of the day," I find it hard to believe that anyone would be so insensitive (and stupid! because he has now lost a good customer). Here is what I have decided. First, I wish I had thought fast enough to make a comment such as those that several of you suggested (and escorted him to the door, as was also suggested). That would have been perfect - but I only seem to think of those perfect reactions after it is much too late. Since that opportunity has passed, I am going to write a letter in which I will inform him that I will not use his services after this and tell him exactly why he has lost a customer of 8 or 9 years' standing. Many of you suggested this route, and I particularly like the way Rona described it. This will give me a chance to clearly state my feelings and will also avoid the possibility that he could later misquote me. Among other things, I am going to point out that my two cats are members of my family - I look on them as my children. I am going to ask him how he would react if he heard someone say something like that about a blind person (although my suspicion is that he probably has little empathy for what he would see as "less than perfect" people, either). I am also going to point out that he showed a complete lack of respect for me by taking this position in my house and continuing with it after I objected. Building on what Rona said, I can honestly tell him that I have recommended him in the past and sent new customers to him - and make it clear that any comments I make from now on will be negative and will include details of this encounter. Incidentally, I love Jeremy's suggestion about handing out buttons but admit that I can't see myself actually following through on that one. A fine idea, though! Duffy is a complete delight. He is one of the sweetest, best-natured cats I have ever seen. Holly and Duffy together bring me such joy - and I think I bring joy to them. They are both happy, loving, playful cats. I doubt that the man who will receive my letter can even understand this type of relationship, but maybe he will understand the relationship between my letter and some loss of income. Thanks, again, for all your help. I'm not going to rush this. I'm going to take plenty of time this weekend and try to write a thoughtful and accurate letter, so I'm open to more suggestions. I hope I can be "intelligent, articulate, unflustered and factual," as Sherry suggested. MaryL (take out the litter to reply) Photos of Duffy and Holly: 'o' http://tinyurl.com/8y54 (Introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
#56
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MaryL wrote:
Here is what I have decided. First, I wish I had thought fast enough to make a comment such as those that several of you suggested (and escorted him to the door, as was also suggested). That would have been perfect - but I only seem to think of those perfect reactions after it is much too late. Since that opportunity has passed, I am going to write a letter [snip great letter content] You also might want to mention that some of the most frequent users of carpet cleaners are animal owners, and that he might find himself losing more of his best customers if he does not change his piggish ways. You are a very good and special person to care for disabled and ailing critters. Those of us who are compassionate and generous are always facing ridicule from those who, let's face it, just do not measure up. If they don't jeer they might have to admit that they are not doing what they should to help the creatures (and people!) who need it. |
#57
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MaryL wrote:
Here is what I have decided. First, I wish I had thought fast enough to make a comment such as those that several of you suggested (and escorted him to the door, as was also suggested). That would have been perfect - but I only seem to think of those perfect reactions after it is much too late. Since that opportunity has passed, I am going to write a letter [snip great letter content] You also might want to mention that some of the most frequent users of carpet cleaners are animal owners, and that he might find himself losing more of his best customers if he does not change his piggish ways. You are a very good and special person to care for disabled and ailing critters. Those of us who are compassionate and generous are always facing ridicule from those who, let's face it, just do not measure up. If they don't jeer they might have to admit that they are not doing what they should to help the creatures (and people!) who need it. |
#58
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I don't blame you. What a jerk! Make sure you know why he lost your
business, and make sure to tell are your friends not to hire him, and to let him know why they aren't. Maybe *that* will give him something to ponder in the future. Ginger-lyn On Fri, 31 Oct 2003 14:22:57 -0600, "MaryL" -OUT-THE-LITTER wrote: I am so angry!! This isn't a problem where I need any advice, but I need to vent. Some of you know that I adopted a beautiful blind kitty (Duffy) several months ago. Today I had my windows and carpets cleaned. I used the same man who has done this cleaning for a number of years -- but this will be my last time. First he started to laugh when he saw the cat tree I got for Duffy and Holly. I could handle that alright -- I am not emotionally attached to furniture. However, when I explained that Duffy is blind and what I was trying to accomplish with some of the cat furniture, he started laughing again and laughed so hard he couldn't stop. He would stop momentarily, then say "A blind cat -- that is so funny -- why didn't you just get rid of it and get a healthy cat" and would laugh again. When I would intervene, he would say "I'm sorry," then start laughing uproariously all over again and say, "But it's just so funny that you would spend all that money on a blind cat." This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL (take out the litter to reply) Photos of Holly and Duffy: http://tinyurl.com/8y54 (introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
#59
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I don't blame you. What a jerk! Make sure you know why he lost your
business, and make sure to tell are your friends not to hire him, and to let him know why they aren't. Maybe *that* will give him something to ponder in the future. Ginger-lyn On Fri, 31 Oct 2003 14:22:57 -0600, "MaryL" -OUT-THE-LITTER wrote: I am so angry!! This isn't a problem where I need any advice, but I need to vent. Some of you know that I adopted a beautiful blind kitty (Duffy) several months ago. Today I had my windows and carpets cleaned. I used the same man who has done this cleaning for a number of years -- but this will be my last time. First he started to laugh when he saw the cat tree I got for Duffy and Holly. I could handle that alright -- I am not emotionally attached to furniture. However, when I explained that Duffy is blind and what I was trying to accomplish with some of the cat furniture, he started laughing again and laughed so hard he couldn't stop. He would stop momentarily, then say "A blind cat -- that is so funny -- why didn't you just get rid of it and get a healthy cat" and would laugh again. When I would intervene, he would say "I'm sorry," then start laughing uproariously all over again and say, "But it's just so funny that you would spend all that money on a blind cat." This whole thing made me so angry I can hardly describe what I feel. What kind of heartless monster would react like that?? Anyway, it will be his last time here. I am going to find someone else for the future. -- MaryL (take out the litter to reply) Photos of Holly and Duffy: http://tinyurl.com/8y54 (introducing Duffy to Holly) http://tinyurl.com/8y56 (Duffy and Holly "settle in") |
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