Innova Evo

On Mar 23, 10:32 pm, ~ narnia ~ wrote:
I have 3 cases of Iams wet food which was recalled. My food isn't in
the date range of the recall, but was manufactured in the plant that
was involved in the recall. NO WAY am I feeding this to my cats.


I think that's a good call staying from IAMS completely, even if your
particular cans are not on the recall list. There are even
independent reports coming out of pets getting sick on their DRY food.

http://www.itchmo.com/read/several-u...lness_20070323

On Fri, 23 Mar 2007 20:32:52 -0500, ~ narnia ~
wrote:

Innova doesn't use wheat in their products, right? Do you still think
there's a chance of cross contamination? I just fed my cats a can of
the red label Innova tonight. This is driving me crazy, I don't know
what the heck to give them. Should we stick to dry food for a while?

I have 3 cases of Iams wet food which was recalled. My food isn't in
the date range of the recall, but was manufactured in the plant that
was involved in the recall. NO WAY am I feeding this to my cats.

Since I couldn't get through to Iams, I called PetFoodDirect and they
told me to return to Iams for a refund. I explained it wasn't food
that was part of the recall and they kept telling me they can't give
refunds, that I have to deal with Iams directly. Then I got a
supervisor on the line, and she gave me a RMA (Returned Merchandise
Authorization) number to put on the outside of my package. I can get a
full refund from them, but have to pay for the return shipping myself.

After that, I called Iams and was finally able to get through on their
phone line. They didn't even ask me about the date code, just asked if
it was food that was involved in the recall (and technically it was).
They don't want the food returned. They asked how much I paid for it
and a check is on the way.

They told me to dispose of the food carefully. Now how do I do that? I
want to dispose of it properly so no strays end up eating it. Does
anyone have any suggestions? I have 72 cans so the less time consuming
your idea is the more I will appreciate it!

~ narnia ~

On Fri, 23 Mar 2007 19:02:55 -0500, Lynne
wrote:

I'm returning my 22 remaining cans of Evo. I just got confirmation that it
was manufactured at a Menu Foods plant. The risk, however small, of cross
contamination in the processing equipment is too great a risk with my boys.

I've requested that Natura Pet Products (who makes Innova) refund the money
I paid to petfoodsdirect.com, who will not take returns. I'll be real
interested to see how they respond.

I'll throw it in the garbage if they won't take it back. I wouldn't even
feed this to a rat.

Don't open the cans. Residue could be eaten by your pets, or other
animals. Rats would almost certainly survive, unfortunately. (No offence
meant to pet rat owners; just the irony of the rodent poison thing....)

Just put them in a big garbage bag in a METAL garbage can, early in the
morning, before pickup. Off to the landfill....

On Mar 23, 7:27 pm, Lynne wrote:
Well screw Natura Pet Products. As a little background, I can't buy their
products from any retailer here. NO ONE carries them. Here is the reply I
got from them:

Natura Pet Products does not encourage Internet Sales therefore we do not
keep a separate listing of who sells our products on the Internet. We
prefer our customers go into their local independent retail store where
they can review date codes for freshness, get the added knowledge of the
store staff about our products, plus make a savings by avoiding the
shipping cost. Any product purchased via the internet is not guaranteed by
Natura Pet Products and must be returned to same internet sales provider.

--
Lynne

That's terrible.

Some of these companies are showing their true colors in all of this
it seems.

I'm also disappointed petfooddirect.com isn't taking returns. I've
bought from them many times....and won't again.

On Mar 23, 8:32 pm, ~ narnia ~ wrote:
Innova doesn't use wheat in their products, right? Do you still think
there's a chance of cross contamination? I just fed my cats a can of
the red label Innova tonight. This is driving me crazy, I don't know
what the heck to give them. Should we stick to dry food for a while?

I have 3 cases of Iams wet food which was recalled. My food isn't in
the date range of the recall, but was manufactured in the plant that
was involved in the recall. NO WAY am I feeding this to my cats.

Since I couldn't get through to Iams, I called PetFoodDirect and they
told me to return to Iams for a refund. I explained it wasn't food
that was part of the recall and they kept telling me they can't give
refunds, that I have to deal with Iams directly. Then I got a
supervisor on the line, and she gave me a RMA (Returned Merchandise
Authorization) number to put on the outside of my package. I can get a
full refund from them, but have to pay for the return shipping myself.

After that, I called Iams and was finally able to get through on their
phone line. They didn't even ask me about the date code, just asked if
it was food that was involved in the recall (and technically it was).
They don't want the food returned. They asked how much I paid for it
and a check is on the way.

They told me to dispose of the food carefully. Now how do I do that? I
want to dispose of it properly so no strays end up eating it. Does
anyone have any suggestions? I have 72 cans so the less time consuming
your idea is the more I will appreciate it!

That's actually pretty decent of Iams.

Personally, I'd take the canned food, add some spices and send a
friendly meatloaf in a gift basket to Menu Foods.

Seriously, though, as much as I hate the idea of contributing to the
landfill, the best thing would be just dump unopened cans in the
trash. I wouldn't think strays could smell through the metal cans.

Seriously, though, as much as I hate the idea of contributing to the
landfill, the best thing would be just dump unopened cans in the
trash. I wouldn't think strays could smell through the metal cans.

I thought that too... what animal is going to chew through a metal
can?! Then I realized those cans might get crushed and opened in the
back of the garbage truck on the way to the landfill...

So what's the decision? To throw away the Innova food? Even though it was
made a different plant and supposedly does not contain any wheat gluten (or
any grain for that matter)?

The reason I ask is because I've been feeding my cats Wellness (just bought
another case of it yesterday) and according to this list some of Wellness is
made by Menu Foods. I haven't had a chance to call Wellness yet to find out
what plant the food is made at (closed for the weekend) but the Wellness
food also does not contain any grain.

Sue

"Lynne" wrote in message
m...
on Sat, 24 Mar 2007 00:56:25 GMT, Lynne
wrote:

Natura, who "makes" Innova confirmed to me that their Innova Evo wet is
made at a Menu Foods manufacturing plant in S.Dakota. They assured me
that there is no risk of cross contamination because the effected
products were made in a different plant. That should be good enough for
a sane person, but I'm not willing to risk it.

Okay, I just found this which should help you (and me) relax:

"Menu Foods' three U.S. and one Canadian factory produce more than 1
billion containers of wet pet food a year. The recall covers pet food made
at company plants in Emporia, Kan., and Pennsauken, N.J., Henderson said."

from http://www.wibw.com/home/headlines/6570572.html

Again, the Innova Evo was manufactured at the Menu Foods plant in
S.Dakota.

--
Lynne

on Sat, 24 Mar 2007 17:50:51 GMT, "blkcatgal"
wrote:

So what's the decision? To throw away the Innova food? Even though
it was made a different plant and supposedly does not contain any
wheat gluten (or any grain for that matter)?

I'm not feeding it to them, I just can't. According to the latest news
reports, Menu Foods still isn't sure of the source of the poison or what
ingredient was tainted (not to mention how), so I just won't risk feeding
anything made by them to any of my animals.

If I can't get a refund, I'll kiss the money goodbye as I flush it down
the toilet. We're switching to Felidae.

The reason I ask is because I've been feeding my cats Wellness (just
bought another case of it yesterday) and according to this list some
of Wellness is made by Menu Foods. I haven't had a chance to call
Wellness yet to find out what plant the food is made at (closed for
the weekend) but the Wellness food also does not contain any grain.

Don't let my hyper-caution make you crazy. Seriously. Do what you are
comfortable doing. Intellectually, I believe the food I have is safe,
but emotionally, I can't make the leap to actually give it to them.

--
Lynne

I guess you gotta do whatever you are comfortable with. I am the same
way...intellectually I know the food is okay...they have been eating it for
over a month and both are fine. I checked the new stuff I just bought and
most of the codes are the same as what is on the previous stuff I bought
about a month or so ago (guess there's not a big turn-over in the food at
the pet store I buy it from). But there's that little nagging voice in the
back of my brain saying "what happens if they find out it's all the food
Menu Foods has been making for the past few months???" I really think this
is unlikely, though (there goes the intellectual part of me!).

S.

"Lynne" wrote in message
m...
on Sat, 24 Mar 2007 17:50:51 GMT, "blkcatgal"
wrote:

So what's the decision? To throw away the Innova food? Even though
it was made a different plant and supposedly does not contain any
wheat gluten (or any grain for that matter)?

I'm not feeding it to them, I just can't. According to the latest news
reports, Menu Foods still isn't sure of the source of the poison or what
ingredient was tainted (not to mention how), so I just won't risk feeding
anything made by them to any of my animals.

If I can't get a refund, I'll kiss the money goodbye as I flush it down
the toilet. We're switching to Felidae.

The reason I ask is because I've been feeding my cats Wellness (just
bought another case of it yesterday) and according to this list some
of Wellness is made by Menu Foods. I haven't had a chance to call
Wellness yet to find out what plant the food is made at (closed for
the weekend) but the Wellness food also does not contain any grain.

Don't let my hyper-caution make you crazy. Seriously. Do what you are
comfortable doing. Intellectually, I believe the food I have is safe,
but emotionally, I can't make the leap to actually give it to them.

--
Lynne

on Sat, 24 Mar 2007 18:47:59 GMT, "blkcatgal"
wrote:

I guess you gotta do whatever you are comfortable with. I am the same
way...intellectually I know the food is okay...they have been eating
it for over a month and both are fine. I checked the new stuff I just
bought and most of the codes are the same as what is on the previous
stuff I bought about a month or so ago (guess there's not a big
turn-over in the food at the pet store I buy it from). But there's
that little nagging voice in the back of my brain saying "what happens
if they find out it's all the food Menu Foods has been making for the
past few months???" I really think this is unlikely, though (there
goes the intellectual part of me!).

See, you have an advantage--in my mind, anyway. I bought this case in
February and have only fed half each of 2 cans... So I don't have any
proof it's safe. If we were through more of it, I'd feel much better. So
in your shoes, I really wouldn't worry.

--
Lynne

Same thing here It makes me wonder if that strange fever and infection that
spirit had months ago before the recall date had anything to do with this.



"blkcatgal" wrote in message
...
I guess you gotta do whatever you are comfortable with. I am the same
way...intellectually I know the food is okay...they have been eating it for
over a month and both are fine. I checked the new stuff I just bought and
most of the codes are the same as what is on the previous stuff I bought
about a month or so ago (guess there's not a big turn-over in the food at
the pet store I buy it from). But there's that little nagging voice in the
back of my brain saying "what happens if they find out it's all the food
Menu Foods has been making for the past few months???" I really think this
is unlikely, though (there goes the intellectual part of me!).

S.

"Lynne" wrote in message
m...
on Sat, 24 Mar 2007 17:50:51 GMT, "blkcatgal"
wrote:

So what's the decision? To throw away the Innova food? Even though
it was made a different plant and supposedly does not contain any
wheat gluten (or any grain for that matter)?

I'm not feeding it to them, I just can't. According to the latest news
reports, Menu Foods still isn't sure of the source of the poison or what
ingredient was tainted (not to mention how), so I just won't risk feeding
anything made by them to any of my animals.

If I can't get a refund, I'll kiss the money goodbye as I flush it down
the toilet. We're switching to Felidae.

The reason I ask is because I've been feeding my cats Wellness (just
bought another case of it yesterday) and according to this list some
of Wellness is made by Menu Foods. I haven't had a chance to call
Wellness yet to find out what plant the food is made at (closed for
the weekend) but the Wellness food also does not contain any grain.

Don't let my hyper-caution make you crazy. Seriously. Do what you are
comfortable doing. Intellectually, I believe the food I have is safe,
but emotionally, I can't make the leap to actually give it to them.

--
Lynne