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#1
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Stupid, Stupid, Stupid People! (long)
It's a RANT. Pardon me if I've told this before, but I got something in the
mail yesterday which I didn't look at until today and it's set me off again. (sigh) For the most part vets and their tech's are really nice people (like our recently 'outed' tech, Mischief here!). But I swear, the animal hospital where I used to take my dog Sampson, can they be any more obtuse? Sampson went to the RB in November, 1999. He was nearly 18 years old. They had been treating him for years with daily medication for congestive heart failure. He was on special low sodium prescription canned food the last 5 years of his life. They were small 'half cans' of food at about $25/case for (IIRC) 10 cans. There was another pill he had to take daily as well, I can't recall now what it was for. He was also being treated for "doggie dementia" with a medication called Anipryl which cost about $80 a month. I couldn't afford any of this but somehow I did it anyway. On November 3, 1999, I took him for his final visit. Two weeks later I got something in the mail from the company that mfg's Anipryl. It was a certificate for a Free First Trial of this drug for "senior" dogs who exhibit symptoms of doggie altzheimers. I was about to write it off as coincidence until I noticed they had my vet's return address stamped inside the correspondence, suggesting I redeem it there. I was FURIOUS! They'd given my name and address to this drug company! I like to think I'm a fairly competent writer. I can be clear, concise and to the point. I can also most definitely let the reader know, in scathing terms, just how angry I am. I wrote to the drug company rep and did just that. I informed her my dog had died two weeks earlier. I let her know in no uncertain terms, no one offered a "freebie" of this expensive drug the entire two years he was on it even though I couldn't afford it. I demanded to be taken off their list immediately. I cc'd and mailed a copy to his vet. A week or so later I got a hand-written note of apology, not from the vet who had treated Sampson all those years, but from the owner of the clinic. He said yes, they did make my info available along with info on other "senior" pets who might benefit from this medication. He indicated they had no idea Sampson was so ill. Excuse ME? Ever think to pull his chart and see what you guys were treating him for, not to mention his extreme age? And that he was already ON this medication, so the certificate for a Free First Trial wouldn't have done me a damned bit of good anyway? (deep breath) I went through my mail from yesterday this morning. I got a letter from this same clinic about a new heartworm injectible for my dog. Hello. You put him to sleep in 1999. Why the hell am I on a mailing list for this in 2004?! Stuff like this just chaps my ass. But unless I get another stupid correspondence from them, I won't act on it. If, however, for some reason going forward they think I still need reminding about caring for my dog they'll be hearing from me. Jill |
#2
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On Sun, 13 Jun 2004 12:59:14 -0500, "jmcquown"
wrote: It's a RANT. Pardon me if I've told this before, but I got something in the mail yesterday which I didn't look at until today and it's set me off again. (sigh) For the most part vets and their tech's are really nice people (like our recently 'outed' tech, Mischief here!). But I swear, the animal hospital where I used to take my dog Sampson, can they be any more obtuse? Sampson went to the RB in November, 1999. He was nearly 18 years old. They had been treating him for years with daily medication for congestive heart failure. He was on special low sodium prescription canned food the last 5 years of his life. They were small 'half cans' of food at about $25/case for (IIRC) 10 cans. There was another pill he had to take daily as well, I can't recall now what it was for. He was also being treated for "doggie dementia" with a medication called Anipryl which cost about $80 a month. I couldn't afford any of this but somehow I did it anyway. On November 3, 1999, I took him for his final visit. Two weeks later I got something in the mail from the company that mfg's Anipryl. It was a certificate for a Free First Trial of this drug for "senior" dogs who exhibit symptoms of doggie altzheimers. I was about to write it off as coincidence until I noticed they had my vet's return address stamped inside the correspondence, suggesting I redeem it there. I was FURIOUS! They'd given my name and address to this drug company! I like to think I'm a fairly competent writer. I can be clear, concise and to the point. I can also most definitely let the reader know, in scathing terms, just how angry I am. I wrote to the drug company rep and did just that. I informed her my dog had died two weeks earlier. I let her know in no uncertain terms, no one offered a "freebie" of this expensive drug the entire two years he was on it even though I couldn't afford it. I demanded to be taken off their list immediately. I cc'd and mailed a copy to his vet. A week or so later I got a hand-written note of apology, not from the vet who had treated Sampson all those years, but from the owner of the clinic. He said yes, they did make my info available along with info on other "senior" pets who might benefit from this medication. He indicated they had no idea Sampson was so ill. Excuse ME? Ever think to pull his chart and see what you guys were treating him for, not to mention his extreme age? And that he was already ON this medication, so the certificate for a Free First Trial wouldn't have done me a damned bit of good anyway? (deep breath) I went through my mail from yesterday this morning. I got a letter from this same clinic about a new heartworm injectible for my dog. Hello. You put him to sleep in 1999. Why the hell am I on a mailing list for this in 2004?! Stuff like this just chaps my ass. But unless I get another stupid correspondence from them, I won't act on it. If, however, for some reason going forward they think I still need reminding about caring for my dog they'll be hearing from me. Jill Try to be philosophical -- probably new people who were not properly trained. Several years ago, a neighbor took in a stray yellow cat whom she dearly loved. The cat became ill and she asked me to drive her to my Vet (at that time), which I did. The cat was diagnosed with FIP and the Vet said he was near death. They treated him for a couple of days until he died. That cost my neughbor $500. In a couple of weeks, I got a letter from the Vet thanking me for sending business to them. Nothing was said about the poor, suffering cat that died. |
#3
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Ouch, ouch, and double ouch. That really sucks! As far as I know my
clinic does no such thing, but it totally blows that people do that. Money is the reason why I quit my job working at a vaccination clinic. All the big people up top cared about was money money money. I'm really sorry for both of you that you've had to deal with stoopid people. Purrs to both of you. Kristi |
#4
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Ouch, ouch, and double ouch. That really sucks! As far as I know my
clinic does no such thing, but it totally blows that people do that. Money is the reason why I quit my job working at a vaccination clinic. All the big people up top cared about was money money money. I'm really sorry for both of you that you've had to deal with stoopid people. Purrs to both of you. Kristi |
#5
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Ouch, ouch, and double ouch. That really sucks! As far as I know my
clinic does no such thing, but it totally blows that people do that. Money is the reason why I quit my job working at a vaccination clinic. All the big people up top cared about was money money money. I'm really sorry for both of you that you've had to deal with stoopid people. Purrs to both of you. Kristi |
#6
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Same thing happened to my mother, but on a human scale. My father was being
treated as an out-patient at a VA (Veteran's Administration) Hospital for heart ailments - to put it bluntly, he had a couple of bad valves, and his heart was not pumping blood properly. In 1988 they were going to do valve replacement surgery, but while staying in the hospital for bloodtests & such before the surgery, his kidneys started failing. They could not do kidney transplant because of the weakened condition of his heart, and couldn't do the heart surgery because of the major risk of infection (rejecting the transplants) with his kidneys shutting down. They had him on dialysis to try & give his kidneys a rest, and maybe they would start back up. This continued for a couple of weeks. The VA Hospital is about 1.5-2 hour drive from our home, so us kids didn't go see him that often, and when Mom went, she usually spent a night or two in a 'courtesy' bed they would set up for her. One morning, after about a few weeks of this going on, Mom got a call at home - dad had passed away during the night, in his sleep - all efforts at resuscitation failed. Not even six months later, Mom gets a phone call from the EXACT same VA Hospital, the VERY same department/wing where he was when he passed on, to remind my father to set up his bi-annual heart checkup. Mom let them have a piece of her mind (it wasn't the pretty piece either) but on another note, when my brother graduated from High School, he joined the Air Force. This after being pestered by every branch of the military to sign on EXCEPT the Air Force. This was 1979, and computers were just beginning to get their grip on society - and my brother had taken computer classes from the local trade school (he got course credit applied to his High School diploma), and the military were trying to snatch up any of what we would now call computer geeks that they could. After his basic training, he was stationed in Germany (Wiesbaden, near Frankfurt). A few weeks after he went over there, an Army recruiter called the house, and asked for him. I had answered the phone, and I just said that "he can't come to the phone, he's in Germany", Army recruiter asked what he was doing in Germany (I guess he though an after high school jaunt through Europe), and I replied "He joined the Air Force 3 days after he graduated." There was a noticeably embarrassed silence on the other end of the line -- The ONE and ONLY lefthanded-pathetic-paranoid-psychotic-sarcastic-wiseass-ditzy former-blonde in Bloomington! (And proud of it, too)© email me at nalee1964 (at) insightbb (dot) com http://community.webshots.com/user/mgcmdjeep "jmcquown" wrote in message ... It's a RANT. Pardon me if I've told this before, but I got something in the mail yesterday which I didn't look at until today and it's set me off again. (sigh) For the most part vets and their tech's are really nice people (like our recently 'outed' tech, Mischief here!). But I swear, the animal hospital where I used to take my dog Sampson, can they be any more obtuse? Sampson went to the RB in November, 1999. He was nearly 18 years old. They had been treating him for years with daily medication for congestive heart failure. He was on special low sodium prescription canned food the last 5 years of his life. They were small 'half cans' of food at about $25/case for (IIRC) 10 cans. There was another pill he had to take daily as well, I can't recall now what it was for. He was also being treated for "doggie dementia" with a medication called Anipryl which cost about $80 a month. I couldn't afford any of this but somehow I did it anyway. On November 3, 1999, I took him for his final visit. Two weeks later I got something in the mail from the company that mfg's Anipryl. It was a certificate for a Free First Trial of this drug for "senior" dogs who exhibit symptoms of doggie altzheimers. I was about to write it off as coincidence until I noticed they had my vet's return address stamped inside the correspondence, suggesting I redeem it there. I was FURIOUS! They'd given my name and address to this drug company! I like to think I'm a fairly competent writer. I can be clear, concise and to the point. I can also most definitely let the reader know, in scathing terms, just how angry I am. I wrote to the drug company rep and did just that. I informed her my dog had died two weeks earlier. I let her know in no uncertain terms, no one offered a "freebie" of this expensive drug the entire two years he was on it even though I couldn't afford it. I demanded to be taken off their list immediately. I cc'd and mailed a copy to his vet. A week or so later I got a hand-written note of apology, not from the vet who had treated Sampson all those years, but from the owner of the clinic. He said yes, they did make my info available along with info on other "senior" pets who might benefit from this medication. He indicated they had no idea Sampson was so ill. Excuse ME? Ever think to pull his chart and see what you guys were treating him for, not to mention his extreme age? And that he was already ON this medication, so the certificate for a Free First Trial wouldn't have done me a damned bit of good anyway? (deep breath) I went through my mail from yesterday this morning. I got a letter from this same clinic about a new heartworm injectible for my dog. Hello. You put him to sleep in 1999. Why the hell am I on a mailing list for this in 2004?! Stuff like this just chaps my ass. But unless I get another stupid correspondence from them, I won't act on it. If, however, for some reason going forward they think I still need reminding about caring for my dog they'll be hearing from me. Jill |
#7
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"Magic Mood Jeep©" wrote in message
news:EV1zc.27313$eu.15280@attbi_s02... Not even six months later, Mom gets a phone call from the EXACT same VA Hospital, the VERY same department/wing where he was when he passed on, to remind my father to set up his bi-annual heart checkup. Most of the "reminder calls" I get from the VAMCs are computer-originated and use computer-generated synthetic voices. Perhaps that's what happened. -- The One-and-only Holy Mosesâ„¢ |
#8
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Not likely - being 1988 and all.
-- The ONE and ONLY lefthanded-pathetic-paranoid-psychotic-sarcastic-wiseass-ditzy former-blonde in Bloomington! (And proud of it, too)© email me at nalee1964 (at) insightbb (dot) com http://community.webshots.com/user/mgcmdjeep "Duke of URL" wrote in message ... "Magic Mood Jeep©" wrote in message news:EV1zc.27313$eu.15280@attbi_s02... Not even six months later, Mom gets a phone call from the EXACT same VA Hospital, the VERY same department/wing where he was when he passed on, to remind my father to set up his bi-annual heart checkup. Most of the "reminder calls" I get from the VAMCs are computer-originated and use computer-generated synthetic voices. Perhaps that's what happened. -- The One-and-only Holy MosesT |
#9
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Not likely - being 1988 and all.
-- The ONE and ONLY lefthanded-pathetic-paranoid-psychotic-sarcastic-wiseass-ditzy former-blonde in Bloomington! (And proud of it, too)© email me at nalee1964 (at) insightbb (dot) com http://community.webshots.com/user/mgcmdjeep "Duke of URL" wrote in message ... "Magic Mood Jeep©" wrote in message news:EV1zc.27313$eu.15280@attbi_s02... Not even six months later, Mom gets a phone call from the EXACT same VA Hospital, the VERY same department/wing where he was when he passed on, to remind my father to set up his bi-annual heart checkup. Most of the "reminder calls" I get from the VAMCs are computer-originated and use computer-generated synthetic voices. Perhaps that's what happened. -- The One-and-only Holy MosesT |
#10
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Not likely - being 1988 and all.
-- The ONE and ONLY lefthanded-pathetic-paranoid-psychotic-sarcastic-wiseass-ditzy former-blonde in Bloomington! (And proud of it, too)© email me at nalee1964 (at) insightbb (dot) com http://community.webshots.com/user/mgcmdjeep "Duke of URL" wrote in message ... "Magic Mood Jeep©" wrote in message news:EV1zc.27313$eu.15280@attbi_s02... Not even six months later, Mom gets a phone call from the EXACT same VA Hospital, the VERY same department/wing where he was when he passed on, to remind my father to set up his bi-annual heart checkup. Most of the "reminder calls" I get from the VAMCs are computer-originated and use computer-generated synthetic voices. Perhaps that's what happened. -- The One-and-only Holy MosesT |
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