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(OT) Merry Maids - I'm ticked!
(This is a long rant; I apologize in advance.) You know I want to sell this
house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. Around 9:30 the maid, Tiffany, arrived. (Last time I used Merry Maids, shortly after my dad died in 2008, they sent a team. They did a wonderful job.) This is a 1700 sq. ft. house. It's a huge job, so I was very surprised. She said someone had called in sick. Anyway, Tiffany cleaned the toilet and the tub in the master bath. She cleaned the sinks and the vanity. I noticed she kept going outside. Then she went to lunch! When she returned she said Yon would be coming over to help her out. Yon arrived around 12:30. She cleaned the kitchen countertops and appliances. Then Yon told me because of the cat litter they couldn't mop the master bathroom floor. Uh... okay. But wait! Then Yon said they were leaving! She said because of the cat litter they couldn't finish the job. Excuse me?! What about the rest of the house? She said according to the owner, Bob, the cat litter "issue" was a violation of OSHA regulations and they couldn't finish. (For non-Americans, OSHA is the Occupational Safety and Health Administration.) Well dammit, I already paid you people to clean the entire house! I got the number for the owner (he's in Charleston where he just opened a new location). He gave me the OSHA song and dance. I explained what I'd done that morning in the master bath. He said, "Oh, they're talking about the cat feces all over the house." WHAT?! Good lord! I'm not the neatest person in the world; when it comes to cleaning I'll admit I'm downright lackadaisical about it. (This house is way too big for one, or even two, people.) But I couldn't, *wouldn't*, live with cat feces all over my house! That's absurd! He said sorry, he was getting conflicting stories. Oh, so the customer is always wrong?! Here's what I think happened. I think Tiffany was overwhelmed by the size of the house and the size of the job. So she called her pal Yon for help. Together they fabricated an excuse which turned from "kitty litter on the master bathroom floor" to [when Yon talked to Bob] "cat feces all over the house". Bull****! Persia doesn't poop all over the house. Persia *has* thrown up on the low-pile white carpet, which is in every room of the house (except the two bathrooms). Those stains are impossible to get out. But they're not all over the house! (I hate this carpet. I remember Mom asking me what on earth possessed her to have white carpet installed?) Anyway, I specifically pointed those stains out to Yon before I even got the maid service quote. She even gave me a separate quote for carpet cleaning! So, how does this prevent them from dusting and running the vacuum in all the other rooms? Or cleaning the second bathroom? (No litter box in there, nope.) And what does ANY of this have to do with not mopping the kitchen floor? No, they just wanted to leave. So they concocted a ridiculous story for the owner. Before they left, Yon suggested I call Serv-Pro, which is an affiliated company. She said they are equipped to handle these "bigger jobs". Oh fer cryin' out loud! If you google Serv-Pro you'll find they're a disaster recovery company. The do cleanups after floods, fire, etc. Give me a freaking break! Fortunately, their accounting person hadn't cashed my check yet. When we spoke I had her write VOID across the check face and email me a copy. She, too, tried to get me to call Serv-Pro. Nope, not going to happen. I'm still so angry I could scream. Now I have to find another cleaning service to finish the job. I had to cancel the carpet cleaning appointment I had scheduled for today (Stanley Steemer). I wanted the house to be completely clean before they tackled the carpets. Merry Maids really screwed things up for me. (I wrote a very negative review about this particular Merry Maids on Yelp.) OB Cats: I never updated about Persia not eating her kibble. I didn't take her to the vet. It was just like when your car is making a funny noise. You take it to a mechanic and it doesn't make that noise anymore. Persia must have known I was planning to take her to the vet. She started eating her kibble right away I'm still going to switch her to the wet R/x food. I'll keep an eye on her. Jill |
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(OT) Merry Maids - I'm ticked!
On 07/11/2012 09:16 AM, jmcquown wrote:
(This is a long rant; I apologize in advance.) You know I want to sell this house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. Around 9:30 the maid, Tiffany, arrived. (Last time I used Merry Maids, shortly after my dad died in 2008, they sent a team. They did a wonderful job.) This is a 1700 sq. ft. house. It's a huge job, so I was very surprised. She said someone had called in sick. Anyway, Tiffany cleaned the toilet and the tub in the master bath. She cleaned the sinks and the vanity. I noticed she kept going outside. Then she went to lunch! When she returned she said Yon would be coming over to help her out. Yon arrived around 12:30. She cleaned the kitchen countertops and appliances. Then Yon told me because of the cat litter they couldn't mop the master bathroom floor. Uh... okay. But wait! Then Yon said they were leaving! She said because of the cat litter they couldn't finish the job. Excuse me?! What about the rest of the house? She said according to the owner, Bob, the cat litter "issue" was a violation of OSHA regulations and they couldn't finish. (For non-Americans, OSHA is the Occupational Safety and Health Administration.) Well dammit, I already paid you people to clean the entire house! I got the number for the owner (he's in Charleston where he just opened a new location). He gave me the OSHA song and dance. I explained what I'd done that morning in the master bath. He said, "Oh, they're talking about the cat feces all over the house." WHAT?! Good lord! I'm not the neatest person in the world; when it comes to cleaning I'll admit I'm downright lackadaisical about it. (This house is way too big for one, or even two, people.) But I couldn't, *wouldn't*, live with cat feces all over my house! That's absurd! He said sorry, he was getting conflicting stories. Oh, so the customer is always wrong?! Here's what I think happened. I think Tiffany was overwhelmed by the size of the house and the size of the job. So she called her pal Yon for help. Together they fabricated an excuse which turned from "kitty litter on the master bathroom floor" to [when Yon talked to Bob] "cat feces all over the house". Bull****! Persia doesn't poop all over the house. Persia *has* thrown up on the low-pile white carpet, which is in every room of the house (except the two bathrooms). Those stains are impossible to get out. But they're not all over the house! (I hate this carpet. I remember Mom asking me what on earth possessed her to have white carpet installed?) Anyway, I specifically pointed those stains out to Yon before I even got the maid service quote. She even gave me a separate quote for carpet cleaning! So, how does this prevent them from dusting and running the vacuum in all the other rooms? Or cleaning the second bathroom? (No litter box in there, nope.) And what does ANY of this have to do with not mopping the kitchen floor? No, they just wanted to leave. So they concocted a ridiculous story for the owner. Before they left, Yon suggested I call Serv-Pro, which is an affiliated company. She said they are equipped to handle these "bigger jobs". Oh fer cryin' out loud! If you google Serv-Pro you'll find they're a disaster recovery company. The do cleanups after floods, fire, etc. Give me a freaking break! Fortunately, their accounting person hadn't cashed my check yet. When we spoke I had her write VOID across the check face and email me a copy. She, too, tried to get me to call Serv-Pro. Nope, not going to happen. I'm still so angry I could scream. Now I have to find another cleaning service to finish the job. I had to cancel the carpet cleaning appointment I had scheduled for today (Stanley Steemer). I wanted the house to be completely clean before they tackled the carpets. Merry Maids really screwed things up for me. (I wrote a very negative review about this particular Merry Maids on Yelp.) OB Cats: I never updated about Persia not eating her kibble. I didn't take her to the vet. It was just like when your car is making a funny noise. You take it to a mechanic and it doesn't make that noise anymore. Persia must have known I was planning to take her to the vet. She started eating her kibble right away I'm still going to switch her to the wet R/x food. I'll keep an eye on her. Jill I understand your frustration completely -- and I do mean completely! The stories I could tell are really about people who want to be paid without having to do the work. IMHO (and I told my son this) it would be better to lower the price significant,ly and sell "as is" than have to deal with cleaning people. It seems the days are gone when people took pride in doing a "good job" at whatever they agreed to do. FYI It has been two years since I finally gave up and now settle for what I can do myself (at my advanced years). I could go on and on about thsis -- but I won't. Best wishes. MLB |
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(OT) Merry Maids - I'm ticked!
"MLB" wrote in message ... On 07/11/2012 09:16 AM, jmcquown wrote: (This is a long rant; I apologize in advance.) You know I want to sell this house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. (snipped self to say they didn't do the job) Jill I understand your frustration completely -- and I do mean completely! The stories I could tell are really about people who want to be paid without having to do the work. IMHO (and I told my son this) it would be better to lower the price significant,ly and sell "as is" than have to deal with cleaning people. It seems the days are gone when people took pride in doing a "good job" at whatever they agreed to do. FYI It has been two years since I finally gave up and now settle for what I can do myself (at my advanced years). I could go on and on about thsis -- but I won't. Best wishes. MLB The price hasn't even been determined yet! I talked to the realtor about listing the house "as is". He said absolutely not. He had sent me a spreadsheet of homes that sold where I live in the last 12 months. When I mentioned "as is" he said nope. He pointed out a specific house listed "as is", very low priced. It's been on the market for over 6 years. I've got to get the heck out of here! People who buy houses here don't mind fixer-uppers. Sometimes they're looking for a project. Most of them have houses in other states. But they definitely don't want to buy a house that hasn't been thoroughly cleaned. So now I'm shopping for other cleaning services. (sigh) Jill |
#4
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(OT) Merry Maids - I'm ticked!
"jmcquown" wrote in message ... "MLB" wrote in message ... On 07/11/2012 09:16 AM, jmcquown wrote: (This is a long rant; I apologize in advance.) You know I want to sell this house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. (snipped self to say they didn't do the job) Jill I understand your frustration completely -- and I do mean completely! The stories I could tell are really about people who want to be paid without having to do the work. IMHO (and I told my son this) it would be better to lower the price significant,ly and sell "as is" than have to deal with cleaning people. It seems the days are gone when people took pride in doing a "good job" at whatever they agreed to do. FYI It has been two years since I finally gave up and now settle for what I can do myself (at my advanced years). I could go on and on about thsis -- but I won't. Best wishes. MLB The price hasn't even been determined yet! I talked to the realtor about listing the house "as is". He said absolutely not. He had sent me a spreadsheet of homes that sold where I live in the last 12 months. When I mentioned "as is" he said nope. He pointed out a specific house listed "as is", very low priced. It's been on the market for over 6 years. I've got to get the heck out of here! People who buy houses here don't mind fixer-uppers. Sometimes they're looking for a project. Most of them have houses in other states. But they definitely don't want to buy a house that hasn't been thoroughly cleaned. So now I'm shopping for other cleaning services. (sigh) Jill ~~~~~~~~~~~~~~~~ You can offer a one-year home warranty (which includes appliances) for relatively low price. I bought my own when I bought my house, and it was well worth the cost. If you bought it, that would avoid the negative implications of "as is." MaryL |
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(OT) Merry Maids - I'm ticked!
"jmcquown" wrote:
(This is a long rant; I apologize in advance.) You know I want to sell this house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. Around 9:30 the maid, Tiffany, arrived. (Last time I used Merry Maids, shortly after my dad died in 2008, they sent a team. They did a wonderful job.) This is a 1700 sq. ft. house. It's a huge job, so I was very surprised. She said someone had called in sick. Anyway, Tiffany cleaned the toilet and the tub in the master bath. She cleaned the sinks and the vanity. I noticed she kept going outside. Then she went to lunch! When she returned she said Yon would be coming over to help her out. Yon arrived around 12:30. She cleaned the kitchen countertops and appliances. Then Yon told me because of the cat litter they couldn't mop the master bathroom floor. Uh... okay. But wait! Then Yon said they were leaving! She said because of the cat litter they couldn't finish the job. Excuse me?! What about the rest of the house? She said according to the owner, Bob, the cat litter "issue" was a violation of OSHA regulations and they couldn't finish. (For non-Americans, OSHA is the Occupational Safety and Health Administration.) Well dammit, I already paid you people to clean the entire house! I got the number for the owner (he's in Charleston where he just opened a new location). He gave me the OSHA song and dance. I explained what I'd done that morning in the master bath. He said, "Oh, they're talking about the cat feces all over the house." WHAT?! Good lord! I'm not the neatest person in the world; when it comes to cleaning I'll admit I'm downright lackadaisical about it. (This house is way too big for one, or even two, people.) But I couldn't, *wouldn't*, live with cat feces all over my house! That's absurd! He said sorry, he was getting conflicting stories. Oh, so the customer is always wrong?! Here's what I think happened. I think Tiffany was overwhelmed by the size of the house and the size of the job. So she called her pal Yon for help. Together they fabricated an excuse which turned from "kitty litter on the master bathroom floor" to [when Yon talked to Bob] "cat feces all over the house". Bull****! Persia doesn't poop all over the house. Persia *has* thrown up on the low-pile white carpet, which is in every room of the house (except the two bathrooms). Those stains are impossible to get out. But they're not all over the house! (I hate this carpet. I remember Mom asking me what on earth possessed her to have white carpet installed?) Anyway, I specifically pointed those stains out to Yon before I even got the maid service quote. She even gave me a separate quote for carpet cleaning! So, how does this prevent them from dusting and running the vacuum in all the other rooms? Or cleaning the second bathroom? (No litter box in there, nope.) And what does ANY of this have to do with not mopping the kitchen floor? No, they just wanted to leave. So they concocted a ridiculous story for the owner. Before they left, Yon suggested I call Serv-Pro, which is an affiliated company. She said they are equipped to handle these "bigger jobs". Oh fer cryin' out loud! If you google Serv-Pro you'll find they're a disaster recovery company. The do cleanups after floods, fire, etc. Give me a freaking break! Fortunately, their accounting person hadn't cashed my check yet. When we spoke I had her write VOID across the check face and email me a copy. She, too, tried to get me to call Serv-Pro. Nope, not going to happen. I'm still so angry I could scream. Now I have to find another cleaning service to finish the job. I had to cancel the carpet cleaning appointment I had scheduled for today (Stanley Steemer). I wanted the house to be completely clean before they tackled the carpets. Merry Maids really screwed things up for me. (I wrote a very negative review about this particular Merry Maids on Yelp.) OB Cats: I never updated about Persia not eating her kibble. I didn't take her to the vet. It was just like when your car is making a funny noise. You take it to a mechanic and it doesn't make that noise anymore. Persia must have known I was planning to take her to the vet. She started eating her kibble right away I'm still going to switch her to the wet R/x food. I'll keep an eye on her. Jill I hope you contacted your bank to tell them the check was void. The service you got was completely unacceptable. -- Adrian |
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(OT) Merry Maids - I'm ticked!
"jmcquown" wrote in message ... (This is a long rant; I apologize in advance.) You know I want to sell this house. The realtor I'm working with is very knowledgeable about the housing market where I live. He said I would need to have it completely cleaned, including the carpets. Get it in "showing condition" so he can list it for top dollar. I contracted with Merry Maids to do a whole house cleaning. On June 25th, the Field Service Manager, Yon, came over, looked at everything and gave me a quote. The only caveat she mentioned was I'd need to vacuum the kitty litter off the tile floor in the master bathroom the day they arrived (Monday, July 9th). That morning I completely cleaned and washed the litter box. I took the small bath mat it sits on outside and beat it out any excess kitty litter with a broom. I vacuumed the bathroom floor. Around 9:30 the maid, Tiffany, arrived. (Last time I used Merry Maids, shortly after my dad died in 2008, they sent a team. They did a wonderful job.) This is a 1700 sq. ft. house. It's a huge job, so I was very surprised. She said someone had called in sick. Anyway, Tiffany cleaned the toilet and the tub in the master bath. She cleaned the sinks and the vanity. I noticed she kept going outside. Then she went to lunch! When she returned she said Yon would be coming over to help her out. Yon arrived around 12:30. She cleaned the kitchen countertops and appliances. Then Yon told me because of the cat litter they couldn't mop the master bathroom floor. Uh... okay. But wait! Then Yon said they were leaving! She said because of the cat litter they couldn't finish the job. Excuse me?! What about the rest of the house? She said according to the owner, Bob, the cat litter "issue" was a violation of OSHA regulations and they couldn't finish. (For non-Americans, OSHA is the Occupational Safety and Health Administration.) Well dammit, I already paid you people to clean the entire house! I got the number for the owner (he's in Charleston where he just opened a new location). He gave me the OSHA song and dance. I explained what I'd done that morning in the master bath. He said, "Oh, they're talking about the cat feces all over the house." WHAT?! Good lord! I'm not the neatest person in the world; when it comes to cleaning I'll admit I'm downright lackadaisical about it. (This house is way too big for one, or even two, people.) But I couldn't, *wouldn't*, live with cat feces all over my house! That's absurd! He said sorry, he was getting conflicting stories. Oh, so the customer is always wrong?! Here's what I think happened. I think Tiffany was overwhelmed by the size of the house and the size of the job. So she called her pal Yon for help. Together they fabricated an excuse which turned from "kitty litter on the master bathroom floor" to [when Yon talked to Bob] "cat feces all over the house". Bull****! Persia doesn't poop all over the house. Persia *has* thrown up on the low-pile white carpet, which is in every room of the house (except the two bathrooms). Those stains are impossible to get out. But they're not all over the house! (I hate this carpet. I remember Mom asking me what on earth possessed her to have white carpet installed?) Anyway, I specifically pointed those stains out to Yon before I even got the maid service quote. She even gave me a separate quote for carpet cleaning! So, how does this prevent them from dusting and running the vacuum in all the other rooms? Or cleaning the second bathroom? (No litter box in there, nope.) And what does ANY of this have to do with not mopping the kitchen floor? No, they just wanted to leave. So they concocted a ridiculous story for the owner. Before they left, Yon suggested I call Serv-Pro, which is an affiliated company. She said they are equipped to handle these "bigger jobs". Oh fer cryin' out loud! If you google Serv-Pro you'll find they're a disaster recovery company. The do cleanups after floods, fire, etc. Give me a freaking break! Fortunately, their accounting person hadn't cashed my check yet. When we spoke I had her write VOID across the check face and email me a copy. She, too, tried to get me to call Serv-Pro. Nope, not going to happen. I'm still so angry I could scream. Now I have to find another cleaning service to finish the job. I had to cancel the carpet cleaning appointment I had scheduled for today (Stanley Steemer). I wanted the house to be completely clean before they tackled the carpets. Merry Maids really screwed things up for me. (I wrote a very negative review about this particular Merry Maids on Yelp.) OB Cats: I never updated about Persia not eating her kibble. I didn't take her to the vet. It was just like when your car is making a funny noise. You take it to a mechanic and it doesn't make that noise anymore. Persia must have known I was planning to take her to the vet. She started eating her kibble right away I'm still going to switch her to the wet R/x food. I'll keep an eye on her. Jill ~~~~~~~~~~~~~~~~~~~~ That is ridiculous. A 1,700 sq. ft. house is not a particularly large job for a cleaning service. My house is 2,732 sq. ft., and I have a woman (note: one person!) who cleans the entire house for me every two weeks. That is a different type of cleaning since she does it on a regular basis, but Merry Maids should not have had any problem at all. If they thought it was "too big" a job, they should have sent a team (with backup if someone did not show up). Do you know any people in the area who you could talk to about cleaning? There surely are other people in your community who have their homes cleaned on a regular basis, and that could be a good source for references. The woman I use has a regular cleaning schedule, including some homes much larger than mine, but she is a one-person cleaning service. She is reliable, efficient and trustworthy. I use ChemDry to clean my carpets about twice a year. MaryL |
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(OT) Merry Maids - I'm ticked!
jmcquown wrote: I got the number for the owner (he's in Charleston where he just opened a new location). He gave me the OSHA song and dance. I explained what I'd done that morning in the master bath. He said, "Oh, they're talking about the cat feces all over the house." WHAT?! Good lord! I'm not the neatest person in the world; when it comes to cleaning I'll admit I'm downright lackadaisical about it. (This house is way too big for one, or even two, people.) But I couldn't, *wouldn't*, live with cat feces all over my house! That's absurd! He said sorry, he was getting conflicting stories. Oh, so the customer is always wrong?! I suppose they vary from state to state, but the time or two I used Merry Maids in California, I found them satisfactory, and not TOO expensive. (Although I had much better luck with cleaning people I used on recommendations from friends for whom they'd worked.) |
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(OT) Merry Maids - I'm ticked!
"EvelynVogtGamble(Divamanque)" wrote:
I suppose they vary from state to state, but the time or two I used Merry Maids in California, I found them satisfactory, and not TOO expensive. (Although I had much better luck with cleaning people I used on recommendations from friends for whom they'd worked.) I also prefer to hire someone who works for herself (or himself). That way, all the money I spend goes directly to the cleaner. With a business that sends people out to your house, you have to pay more, because the business needs to make a profit. And the cleaners get less, sometimes a lot less. -- Joyce Hi, this is the Sylvia stress reduction hotline. At the sound of the beep, repeat after me: "This week, let someone else strive for excellence." -- Nicole Hollander |
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(OT) Merry Maids - I'm ticked!
"Bastette" wrote in message ... "EvelynVogtGamble(Divamanque)" wrote: I suppose they vary from state to state, but the time or two I used Merry Maids in California, I found them satisfactory, and not TOO expensive. (Although I had much better luck with cleaning people I used on recommendations from friends for whom they'd worked.) I also prefer to hire someone who works for herself (or himself). That way, all the money I spend goes directly to the cleaner. With a business that sends people out to your house, you have to pay more, because the business needs to make a profit. And the cleaners get less, sometimes a lot less. -- Joyce I can understand that! But I also want the person to be licensed, bonded and insured. Homeowners insurance doesn't necessarily cover if someone mops the floor, falls and claims and injury. Usually individuals who clean places aren't. Jill |
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(OT) Merry Maids - I'm ticked!
On 13/07/2012 11:18 PM, jmcquown wrote:
"Bastette" wrote in message ... "EvelynVogtGamble(Divamanque)" wrote: I suppose they vary from state to state, but the time or two I used Merry Maids in California, I found them satisfactory, and not TOO expensive. (Although I had much better luck with cleaning people I used on recommendations from friends for whom they'd worked.) I also prefer to hire someone who works for herself (or himself). That way, all the money I spend goes directly to the cleaner. With a business that sends people out to your house, you have to pay more, because the business needs to make a profit. And the cleaners get less, sometimes a lot less. -- Joyce I can understand that! But I also want the person to be licensed, bonded and insured. Homeowners insurance doesn't necessarily cover if someone mops the floor, falls and claims and injury. Usually individuals who clean places aren't. Jill In Canada, you can register domestic workers for workmen's comp, unemployment insurance, Canada Pension Plan. A lot of people don't bother, and even some who do give less take-home pay rather than pay them the going rate and then paying the government fees on top of it. Friends of mine always paid for that sort of thing on top of the wage when they were hiring a woman to come into the home to do child care. I learned enough from them to ensure that anyone I hired had workman's comp at least. You could also insist that the person be bonded, although a lot of people prefer to go by references. -- Cheryl |
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