No DSL

"Barb" wrote in message
news
Verizon sucks. After a week of no calls from them and broken appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

Hope they have this news group.

--
Barb
Of course I don't look busy,
I did it right the first time.



Have you looked into cable? It is so much faster than dial-up that I find
it difficult to work on computers for friends who have dial-up.

MaryL

On Thu 31 Aug 2006 11:36:17p, Barb wrote in
rec.pets.cats.health+behav
(news
Verizon sucks. After a week of no calls from them and broken
appointment dial-up looks mighty good. Next week I am getting
Optimum Online!

Hope they have this news group.


Verizon did that to me, too. I got so fed up with Comcast cable
(went down frequently, techs seemed clueless when it did, and two
times I can count the cable was disconnected at the pole because
they connected someone else, disconnected me). Verizon was
advertizing DSL here, and I answered their call. They sent me a DSL
modem with the CD for the software, but when I tried to connect on
the date they told me it would be activated, it didn't work. I
called them, they said my order was cancelled. WTF? So the CSR on
the phone re-ordered my service, I waited 10 more days, same
result. Order cancelled. It turned out that I was too far from
the CO, so the technical dept cancelled my order, but kept failing
to tell me about it. I figure they have an automated process that
scans for new orders and auto-cancels those where the residence is
too far from the CO. The CSRs sure didn't know why my order kept
getting cancelled.


--
Cheryl

Verizon sucks. After a week of no calls from them and broken appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

Hope they have this news group.

--
Barb
Of course I don't look busy,
I did it right the first time.

Barb wrote:
Verizon sucks. After a week of no calls from them and broken appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

I'm sorry Barb, what happened? did dude install your ethernet card?

optimum online? that must be a dailup situation

well, you are welcome to email me if you would like to call me...
I've helped many people with a phone call. i am extremely patient...
I know windows 98 very well.

I look at it like this..

YES customer service is important, and I realize you are needing their
help just now
but if they can deliver the goods (high speed net that stays on)...
then that's what counts. imo

I had an excellent experience with their product, but I had an awful
experience with their underpaid techies..

if you can still use their dsl service, drop me a line, ill get you on
NO CHARGE

In article .net,
says...
Verizon sucks. After a week of no calls from them and broken appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

Hope they have this news group.

--
Barb
Of course I don't look busy,
I did it right the first time.





Ok - here's how to get them to install it. The problem is that the folks
who sell DSL haven't got good data to begin with and they don't want to
pursue a sale.

Call Verizon repair and ask them to run an MLT test on your lines and
record the distance from our premises to the central office in your
customer record. Explain you are doing this to get DSL installed.

Then wait a day or two and call the Verizon DSL folks. Sure enough, if
you're within distance it'll work.

T wrote:

Then wait a day or two and call the Verizon DSL folks. Sure enough, if
you're within distance it'll work.

when I signed up with verizon, they told me I can't be more than 22,000
feet from the source.

if she hasn't already, I would reccomend running a straight un-filtered
phone line to the dsl modem... (remove all splitters and filters)
before I plugged the phone line into the modem I would get a handset
phone and confirm a dailtone.

that's the first step.. is she getting an un-filtered dial tone to the
dsl modem
if not.. it's not going to work.

Barb wrote:
Verizon sucks. After a week of no calls from them and broken
appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

I'm sorry Barb, what happened? did dude install your ethernet card?

optimum online? that must be a dailup situation

well, you are welcome to email me if you would like to call me...
I've helped many people with a phone call. i am extremely patient...
I know windows 98 very well.

I look at it like this..

YES customer service is important, and I realize you are needing their
help just now
but if they can deliver the goods (high speed net that stays on)...
then that's what counts. imo

I had an excellent experience with their product, but I had an awful
experience with their underpaid techies..

if you can still use their dsl service, drop me a line, ill get you on
NO CHARGE
Sent via http://Pets-99.com , http://AnimalForum.ws & http://AnimalBlog.org

Barb wrote:
Verizon sucks. After a week of no calls from them and broken
appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

I'm sorry Barb, what happened? did dude install your ethernet card?

optimum online? that must be a dailup situation

well, you are welcome to email me if you would like to call me...
I've helped many people with a phone call. i am extremely patient...
I know windows 98 very well.

I look at it like this..

YES customer service is important, and I realize you are needing their
help just now
but if they can deliver the goods (high speed net that stays on)...
then that's what counts. imo

I had an excellent experience with their product, but I had an awful
experience with their underpaid techies..

if you can still use their dsl service, drop me a line, ill get you on
NO CHARGE
Sent via http://Pets-99.com , http://AnimalForum.ws & http://AnimalBlog.org

Barb wrote:
Verizon sucks. After a week of no calls from them and broken
appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

I'm sorry Barb, what happened? did dude install your ethernet card?

optimum online? that must be a dailup situation

well, you are welcome to email me if you would like to call me...
I've helped many people with a phone call. i am extremely patient...
I know windows 98 very well.

I look at it like this..

YES customer service is important, and I realize you are needing their
help just now
but if they can deliver the goods (high speed net that stays on)...
then that's what counts. imo

I had an excellent experience with their product, but I had an awful
experience with their underpaid techies..

if you can still use their dsl service, drop me a line, ill get you on
NO CHARGE
Sent via http://Pets-99.com , http://AnimalForum.ws & http://AnimalBlog.org

Barb wrote:
Verizon sucks. After a week of no calls from them and broken
appointment
dial-up looks mighty good. Next week I am getting Optimum Online!

I'm sorry Barb, what happened? did dude install your ethernet card?

optimum online? that must be a dailup situation

well, you are welcome to email me if you would like to call me...
I've helped many people with a phone call. i am extremely patient...
I know windows 98 very well.

I look at it like this..

YES customer service is important, and I realize you are needing their
help just now
but if they can deliver the goods (high speed net that stays on)...
then that's what counts. imo

I had an excellent experience with their product, but I had an awful
experience with their underpaid techies..

if you can still use their dsl service, drop me a line, ill get you on
NO CHARGE
Sent via http://Pets-99.com , http://AnimalForum.ws & http://AnimalBlog.org