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#1
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Lilly has been sprung from jail & is liberated
Wow, what a day it has been...All the action kicked off @ 9.30am when
the vet turned up for work. Both Paul & I were waiting for her because we were determined to sort out what was going to happen to poor old Lilly over the weekend as we were already aware that there would be no one there to care for her from 12pm today, until 8 am on Monday morning. We had already called the Cat Protection League, to ask if we were allowed to ask for our cat back & they told us that it was our right to , & if we encountered any problems, that we should call the police...So baring that in mind..... We had already spent hours trying to figure out what the best thing to do might be, & came to the conclusion that shouting our heads off was going to get us no where...So we tried diplomacy, much as It wrankled me to do so.... I started by greeting her & asking if we might see Lilly for a little while, which she agreed to. After a few minutes that it took for Paul to read her care plan and care sheet's, we were both in agreement that* We Had To Get Her OUT NOW*!! Having already called the Cromwell Clinic in Huntingdon, our nearest town to ask if they might take over her care because we were concerned about the fact that the clinic she was currently in, didn't offer 24 hour care Which we felt was vitally important as she was only 24 hours out of a very serious operation. The clinic welcomed gladly & knowing this, we set to work on the vet. We started by asking what care Lilly would receive over the weekend, & she told us that she would try & pop in tomorrow to make sure that Lilly had clean water, food and & blankets too (Note: No litter???) At this point we expressed our concerns regarding this matter, & asked her if she would mind terribly if we were to move her to a surgery where they had 24 hour care because we felt that she needed it. Couple that with the fact that it might make her weekend easier as Lilly was her only cell mate, she agreed that she wouldn't mind. I could whooped for joy because I had been dreading that moment all last night & this morning!! It took us roughly 5 minutes to load her up, I.v ,and all her care notes & got to the desk to collect all of her other notes her notes and to be handed the bill for her care thus far... I am dying to tell you what the bill was because I nearly fell through the concrete floor, SERIOUSLY!! (you must bare in mind that she spent 2 nights there, had an xray & I was told that she charged £45 to spay a cat, plus her antibiotics! injection, & 4pills to take with us) The Grand Total came to £367.34!!!!!!!!!!!!!!!!!! I nearly had a a heart attack! If you convert that into $, I suppose it would be around $680 I couldn't believe my ears...... I settled £150 because that was what I had on me @ the time, & walked out the door to freedom, by which time Lilly was nearly squeezing through the wicker basket to get to us because she was SO HAPPY) We took her straight down to the Cromwell Surgery & they looked at her the moment we walked through the door;in fact there was a vet waiting for us there!! After a 20minute thorough inspection of her, & her notes too, the vet looked at me & said "you know a fair amount about cat's, don't you"? I admitted I knew a little, so he took both Paul & I into another consulting room & told us that he was going to show us how to set her drip up & that as long as we were happy & confident, that he thought the best place for her, would be at home... It was getting better by the moment. We went in & within 5 Min's I had managed to insert the line and had her onto antibiotics and re hydration drip too; we were told to only use the hydration drip if she didn't drink orally (which I note the previous vet had charged me £24.26!!) He injected Lilly with marbocyl1% & also gave us the antibiotics that she needed, but orally, because in all of the time that we spent @ the Cromwell..Lilly nearly drank 1/2 a pint of water..!! ( he gave us more Marbocyl @20 mg) So roughly an hour later, we paid the bill for the injection, the antibiotics to give her orally & the consultation fee. Broken down that was: consultation £15 Marbocyl inj £4 Tablets(same as above)££7.20 Bloods £31.90 & drip in case of need Cristapen 600mg £4 A grand total of £ 62.10. Slightly different from the other bill I would say... Mind you she did the op which cost us £159 xray£37 and the rest was for consultation ,antibiotics, CARE @ NIGHT???? & other drugs and fees too... We thanked the vet @ the Cromwell, then settled the bill in full & jumped straight in the car & brought her home.... We have to take her back to the Cromwell in 3 days & they will take her stitches out, but after that she should be fine. Thankfully there appears to be no post op infection, but if we even feel slightly concerned or worried, we can take her down to them, or they will come out to see her, whichever we would prefer. I can't believe the difference in the relationship between the patient and vet, or the facilities either. I can honestly say that is the best thing that we have ever done to help our cats. & the saying you don't know what your missing if you have never had it ,comes to mind. It was like entering a different world, truely it was. Since bringing Lilly home she has been so happy..all of the other cats wanted to be near her of course, but we have set up a little separate area for her, so that she has the peace an quite that she needs,. Her own litter which she gladly hoped straight on to, too!! She wolfed down a bowl full of whiskers , then got straight on to a nice bowl of dry Iams as well- Boy she was hungry!! I can't help but wonder why the previous vet would have kept her caged and penned for the weekend if it was not to charge me for it. Perhaps my opinion is a bit distorted given recent events, but she had no intention of allowing her home to us, & if there was going to be no one there, I couldn't see the point of keeping her for anything else? I am just pleased that it is all over now & that she will make a full recovery. she seems delighted to be home and I can assure you that we are delighted to have her too I DO have to admit, that all the way to huntingdon Paul was muttering away under his breath thing's like, Bloody Cats...costs more than the damned cat did...She can swing for it...& several other unmentionable things, but I can see by Lilly drapped all over him right now that it couldn't have been that terrible or he would never have helped me spring her out of jail, lol She is still dribbling everywhere but the Cromwell think that she does in fact have a touch of Flu as we suspected HAIL LIILY THE BRAVE...A HAPPY ENDING TO TO A TERRIBLE STORY & Thanks to all of you for your support too.. You have all been brilliant in the small hours of the morning Soothing Purrs to you all compliments of Lilly- Pads the brave S;o) Ps: I have added a few photos for you to look at if you would like to. Some of them are of our normal Lilly, the others are of her this afternoon after we brought her home too http://picasaweb.google.co.uk/sheela...SprungFromJail |
#2
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Lilly has been sprung from jail & is liberated
Fabulous! Cats do sooo much better at home! That vet shouldn't be allowed
to practice if that's the kind of care she gives. She should be reported to which ever agency licenses vets in the UK. What she did is malpractise pure and simple. I don't know why she wouldn't give her antibiotics. I'm really really happy for Lilly and you after such a nightmare! Hugs and purrs from me and my troop of cats! bonnie |
#3
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Lilly has been sprung from jail & is liberated
On 10 Feb, 17:53, "22brix" wrote:
Fabulous! Cats do sooo much better at home! That vet shouldn't be allowed to practice if that's the kind of care she gives. She should be reported to which ever agency licenses vets in the UK. What she did is malpractise pure and simple. I don't know why she wouldn't give her antibiotics. I'm really really happy for Lilly and you after such a nightmare! Hugs and purrs from me and my troop of cats! bonnie Oh, believe me , I have every intention as soon as Lilly is better!! In fact the Cromwell surgery recommended that we did & are willing to support our case too!! I am just pleased that she is alive quite frankly & having her home is like a dream. Unfortunately she has gained a nick name...it is Slobber chops,lol!! S;o) |
#4
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Lilly has been sprung from jail & is liberated
Sheelagh, I'm so glad you have brought her home and that there is no sign
of infection! I'm a firm believer that hospitals are the worst place to really heal and that they aren't to be used unless they can't be avoided. I'm sure you will be able to nurse Lilly back to full health better than anyone else possibly could. As to the vet who gave her less than sub-standard care, I would challenge that bill. Especially the charges for overnight care. You've seen the care notes and you know she didn't provide that care. Not only that, she abandoned her for a full day. Go through the bill and calculate the valid charges, pay the balance of them and include an itemized statement of what you will not pay and why. Include your recollection of the care notes. Hopefully that will be the end of it, but if not, have the Animal Care League step in on your behalf if they will. Never patronize that vet again (if you can possibly avoid it), but try not to let the anger eat away at you. It won't do you any good at all. As to Lilly's drooling, I am thinking that it could be a reaction to a medication. Rudy foams at the mouth and drools anytime I give him liquid antibiotics (which is thankfully not often at all). Once she is off all of her meds, if the drooling stops, I wouldn't worry about what might have caused it. If it continues, then of course you will need to look into it further. If she had a stroke, she would have other symptoms that would be fairly obvious. Enjoy your darling Lilly, and also those precious kittens! -- Lynne |
#5
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Lilly has been sprung from jail & is liberated
On 10 Feb, 18:05, Lynne wrote:
Sheelagh, I'm so glad you have brought her home and that there is no sign of infection! I'm a firm believer that hospitals are the worst place to really heal and that they aren't to be used unless they can't be avoided. I'm sure you will be able to nurse Lilly back to full health better than anyone else possibly could. As to the vet who gave her less than sub-standard care, I would challenge that bill. Especially the charges for overnight care. You've seen the care notes and you know she didn't provide that care. Not only that, she abandoned her for a full day. Go through the bill and calculate the valid charges, pay the balance of them and include an itemized statement of what you will not pay and why. Include your recollection of the care notes. Hopefully that will be the end of it, but if not, have the Animal Care League step in on your behalf if they will. Never patronize that vet again (if you can possibly avoid it), but try not to let the anger eat away at you. It won't do you any good at all. As to Lilly's drooling, I am thinking that it could be a reaction to a medication. Rudy foams at the mouth and drools anytime I give him liquid antibiotics (which is thankfully not often at all). Once she is off all of her meds, if the drooling stops, I wouldn't worry about what might have caused it. If it continues, then of course you will need to look into it further. If she had a stroke, she would have other symptoms that would be fairly obvious. Enjoy your darling Lilly, and also those precious kittens! -- Lynne Thank you soooooo much!! I forgot to tell you all that I played a sneaky and took the camera to the 1st vets and took a photo of each care note page too,ROFLOL all in Lilly's favour. I anticipated that one) S;o) |
#6
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Lilly has been sprung from jail & is liberated
Glad that she is home.
"sheelagh" wrote in message oups.com... Wow, what a day it has been...All the action kicked off @ 9.30am when the vet turned up for work. Both Paul & I were waiting for her because we were determined to sort out what was going to happen to poor old Lilly over the weekend as we were already aware that there would be no one there to care for her from 12pm today, until 8 am on Monday morning. We had already called the Cat Protection League, to ask if we were allowed to ask for our cat back & they told us that it was our right to , & if we encountered any problems, that we should call the police...So baring that in mind..... We had already spent hours trying to figure out what the best thing to do might be, & came to the conclusion that shouting our heads off was going to get us no where...So we tried diplomacy, much as It wrankled me to do so.... I started by greeting her & asking if we might see Lilly for a little while, which she agreed to. After a few minutes that it took for Paul to read her care plan and care sheet's, we were both in agreement that* We Had To Get Her OUT NOW*!! Having already called the Cromwell Clinic in Huntingdon, our nearest town to ask if they might take over her care because we were concerned about the fact that the clinic she was currently in, didn't offer 24 hour care Which we felt was vitally important as she was only 24 hours out of a very serious operation. The clinic welcomed gladly & knowing this, we set to work on the vet. We started by asking what care Lilly would receive over the weekend, & she told us that she would try & pop in tomorrow to make sure that Lilly had clean water, food and & blankets too (Note: No litter???) At this point we expressed our concerns regarding this matter, & asked her if she would mind terribly if we were to move her to a surgery where they had 24 hour care because we felt that she needed it. Couple that with the fact that it might make her weekend easier as Lilly was her only cell mate, she agreed that she wouldn't mind. I could whooped for joy because I had been dreading that moment all last night & this morning!! It took us roughly 5 minutes to load her up, I.v ,and all her care notes & got to the desk to collect all of her other notes her notes and to be handed the bill for her care thus far... I am dying to tell you what the bill was because I nearly fell through the concrete floor, SERIOUSLY!! (you must bare in mind that she spent 2 nights there, had an xray & I was told that she charged £45 to spay a cat, plus her antibiotics! injection, & 4pills to take with us) The Grand Total came to £367.34!!!!!!!!!!!!!!!!!! I nearly had a a heart attack! If you convert that into $, I suppose it would be around $680 I couldn't believe my ears...... I settled £150 because that was what I had on me @ the time, & walked out the door to freedom, by which time Lilly was nearly squeezing through the wicker basket to get to us because she was SO HAPPY) We took her straight down to the Cromwell Surgery & they looked at her the moment we walked through the door;in fact there was a vet waiting for us there!! After a 20minute thorough inspection of her, & her notes too, the vet looked at me & said "you know a fair amount about cat's, don't you"? I admitted I knew a little, so he took both Paul & I into another consulting room & told us that he was going to show us how to set her drip up & that as long as we were happy & confident, that he thought the best place for her, would be at home... It was getting better by the moment. We went in & within 5 Min's I had managed to insert the line and had her onto antibiotics and re hydration drip too; we were told to only use the hydration drip if she didn't drink orally (which I note the previous vet had charged me £24.26!!) He injected Lilly with marbocyl1% & also gave us the antibiotics that she needed, but orally, because in all of the time that we spent @ the Cromwell..Lilly nearly drank 1/2 a pint of water..!! ( he gave us more Marbocyl @20 mg) So roughly an hour later, we paid the bill for the injection, the antibiotics to give her orally & the consultation fee. Broken down that was: consultation £15 Marbocyl inj £4 Tablets(same as above)££7.20 Bloods £31.90 & drip in case of need Cristapen 600mg £4 A grand total of £ 62.10. Slightly different from the other bill I would say... Mind you she did the op which cost us £159 xray£37 and the rest was for consultation ,antibiotics, CARE @ NIGHT???? & other drugs and fees too... We thanked the vet @ the Cromwell, then settled the bill in full & jumped straight in the car & brought her home.... We have to take her back to the Cromwell in 3 days & they will take her stitches out, but after that she should be fine. Thankfully there appears to be no post op infection, but if we even feel slightly concerned or worried, we can take her down to them, or they will come out to see her, whichever we would prefer. I can't believe the difference in the relationship between the patient and vet, or the facilities either. I can honestly say that is the best thing that we have ever done to help our cats. & the saying you don't know what your missing if you have never had it ,comes to mind. It was like entering a different world, truely it was. Since bringing Lilly home she has been so happy..all of the other cats wanted to be near her of course, but we have set up a little separate area for her, so that she has the peace an quite that she needs,. Her own litter which she gladly hoped straight on to, too!! She wolfed down a bowl full of whiskers , then got straight on to a nice bowl of dry Iams as well- Boy she was hungry!! I can't help but wonder why the previous vet would have kept her caged and penned for the weekend if it was not to charge me for it. Perhaps my opinion is a bit distorted given recent events, but she had no intention of allowing her home to us, & if there was going to be no one there, I couldn't see the point of keeping her for anything else? I am just pleased that it is all over now & that she will make a full recovery. she seems delighted to be home and I can assure you that we are delighted to have her too I DO have to admit, that all the way to huntingdon Paul was muttering away under his breath thing's like, Bloody Cats...costs more than the damned cat did...She can swing for it...& several other unmentionable things, but I can see by Lilly drapped all over him right now that it couldn't have been that terrible or he would never have helped me spring her out of jail, lol She is still dribbling everywhere but the Cromwell think that she does in fact have a touch of Flu as we suspected HAIL LIILY THE BRAVE...A HAPPY ENDING TO TO A TERRIBLE STORY & Thanks to all of you for your support too.. You have all been brilliant in the small hours of the morning Soothing Purrs to you all compliments of Lilly- Pads the brave S;o) Ps: I have added a few photos for you to look at if you would like to. Some of them are of our normal Lilly, the others are of her this afternoon after we brought her home too http://picasaweb.google.co.uk/sheela...SprungFromJail |
#7
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Lilly has been sprung from jail & is liberated
"Lynne" wrote in message ... Sheelagh, I'm so glad you have brought her home and that there is no sign of infection! I'm a firm believer that hospitals are the worst place to really heal and that they aren't to be used unless they can't be avoided. I'm sure you will be able to nurse Lilly back to full health better than anyone else possibly could. As to the vet who gave her less than sub-standard care, I would challenge that bill. Especially the charges for overnight care. You've seen the care notes and you know she didn't provide that care. Not only that, she abandoned her for a full day. Go through the bill and calculate the valid charges, pay the balance of them and include an itemized statement of what you will not pay and why. Include your recollection of the care notes. Hopefully that will be the end of it, but if not, have the Animal Care League step in on your behalf if they will. Never patronize that vet again (if you can possibly avoid it), but try not to let the anger eat away at you. It won't do you any good at all. As to Lilly's drooling, I am thinking that it could be a reaction to a medication. Rudy foams at the mouth and drools anytime I give him liquid antibiotics (which is thankfully not often at all). Once she is off all of her meds, if the drooling stops, I wouldn't worry about what might have caused it. If it continues, then of course you will need to look into it further. If she had a stroke, she would have other symptoms that would be fairly obvious. Enjoy your darling Lilly, and also those precious kittens! -- Lynne I absolutely agree with this message. The first vet seems to have charged for care that was not provided. You even have notes to show that you and Paul personally sat outside and waited, but no one arrived for overnight care. Great news to hear that Lilly is doing better! MaryL |
#8
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Lilly has been sprung from jail & is liberated
On 10 Feb, 18:15, "MaryL" -OUT-THE-LITTER
wrote: "Lynne" wrote in message ... Sheelagh, I'm so glad you have brought her home and that there is no sign of infection! I'm a firm believer that hospitals are the worst place to really heal and that they aren't to be used unless they can't be avoided. I'm sure you will be able to nurse Lilly back to full health better than anyone else possibly could. As to the vet who gave her less than sub-standard care, I would challenge that bill. Especially the charges for overnight care. You've seen the care notes and you know she didn't provide that care. Not only that, she abandoned her for a full day. Go through the bill and calculate the valid charges, pay the balance of them and include an itemized statement of what you will not pay and why. Include your recollection of the care notes. Hopefully that will be the end of it, but if not, have the Animal Care League step in on your behalf if they will. Never patronize that vet again (if you can possibly avoid it), but try not to let the anger eat away at you. It won't do you any good at all. As to Lilly's drooling, I am thinking that it could be a reaction to a medication. Rudy foams at the mouth and drools anytime I give him liquid antibiotics (which is thankfully not often at all). Once she is off all of her meds, if the drooling stops, I wouldn't worry about what might have caused it. If it continues, then of course you will need to look into it further. If she had a stroke, she would have other symptoms that would be fairly obvious. Enjoy your darling Lilly, and also those precious kittens! -- Lynne I absolutely agree with this message. The first vet seems to have charged for care that was not provided. You even have notes to show that you and Paul personally sat outside and waited, but no one arrived for overnight care. Great news to hear that Lilly is doing better! MaryL- Hide quoted text - - Show quoted text - Thank you loads and loads mat & Mary too. Your right, after a few weeks(night if I am really lucky lol..).. I do intend to take this bill to task. We have the paperwork here to show, we have Paul sat outside the vets for the night, and the paper shop guy who owns the shop who saw Paul there first thing in the morning( for the paper delivery's), & we have Ross who visited Lilly yesterday & pointed out her notes to me too. She can't really dispute it. As to the charge that she should have had Lilly transferred to a 24hour facility knowing that she had a pyometra case sitting there brewing away for 36 hours in her back room...well...words fail me! I am very angry about that, so the best thing to do would be to calm down for a few days, then look at it objectively instead. Everyone has problems, but if Paul was able to drive to her house personally, I see no reason for not turning up for work... & if there were other issue's, all she had to do was tell us, & we could have taken Lilly elsewhere. I think it is that bit that hurts me most. She is home and drooling all over us, that is all that matters for now Purrs from us to you all too S;o) |
#9
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Lilly has been sprung from jail & is liberated
http://picasaweb.google.co.uk/sheela...SprungFromJail We got her Rhonda) She was so pleased to see us too. If nothing else I have learnt so much from this experience Unfortunately, the trust link has completely broken down with this vet, which is actually really sad. I never knew then what I know now though, because I had never gone out the back of her surgery before we visited Lilly. In the past, we have always just dropped our cat's off to be either spayed or neutered, so there was never a need to. Even the odd cat I have taken up there that has been ill or needed help with has never given me cause to look out there either.(ie: Lucy (fur!!), was simply taken out back and handed back to us when the work was done;we have never had a long term stay before.... I can't tell you how pleased I was to get her out & even Lilly seemed more than delighted too..she was pushing her head so far up against the Barr's of her carrier, that I thought she would have bar marks all over her face, lol I don't think we will have any trouble disputing the over night care there, but I can categorically say that she did tell me that she only injected her twice with antibiotics, yet we have a string of bills for drugs I have never heard of & don't appear to be on her chart either. I hate having to dispute it, but why should we pay for something Lilly didnt get? I will have to sleep on that one I think. Thanks for all the advice and support from everyone S;o) |
#10
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Lilly has been sprung from jail & is liberated
Sheelagh, way to go! You did it!!! You got her out of there, got a
second opinion and have her home with you to get better. You came to her rescue when she needed you! I'm so relieved she's not sitting in a cage alone, with no care, all weekend. I'm sure she will get better so much more quickly now. Pet that girl some more, then take the weekend off and get some sleep! You saved another cat today... Rhonda sheelagh wrote: I can honestly say that is the best thing that we have ever done to help our cats. & the saying you don't know what your missing if you have never had it ,comes to mind. It was like entering a different world, truely it was. Since bringing Lilly home she has been so happy..all of the other cats wanted to be near her of course, but we have set up a little separate area for her, so that she has the peace an quite that she needs,. Her own litter which she gladly hoped straight on to, too!! She wolfed down a bowl full of whiskers , then got straight on to a nice bowl of dry Iams as well- Boy she was hungry!! |
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