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#1
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K/D food and PetSmart
I have a prescription from my vet for Renal Diet food for Rusty. He gets
funny about food off and on and stops eating what he used to like and wants something different. So, I got the prescription so that I could go to other vet's offices and get renal diet food when I want to just buy a can or two to try it out and see if Rusty will eat it. Well, today I went to PetSmart (they carry prescription food because they have Banfield Vet there). I had my prescription and selected a few cans of Hills K/D with chicken (which he seems to like now after turning his nose up over Purina NF which he used to like). Dang! You'd think I was trying to get Oxycontin or Percoset or something for the way they acted when I wanted the prescription food! They actually told me, if I wanted any more I had to bring Rusty down for THEM to check him out (a 45 minute drive one way)! Evidently they don't think my vet knows what she's talking about. My husband thinks it's just a money making issue, which it probably is. I don't think that K/D food would kill any cat, but I had a prescription for RENAL DIET food. My vet doesn't carry a large variety of food because they're a small office, and some she just can't get and some takes her time to get. So, if Rusty wants what she can't get, I'm stuck looking for another option. Thankfully there's a vet hospital near me that carries a good variety (don't know yet if they carry K/D chicken, they were closed today, but they probably do) but they never even ask to see the prescription, they just sell me what I ask for. So, why is PetSmart so difficult to deal with? Patty |
#2
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K/D food and PetSmart
It's about the money.
Best regards, ---Cindy S. "Patty" wrote in message ... I have a prescription from my vet for Renal Diet food for Rusty. He gets funny about food off and on and stops eating what he used to like and wants something different. So, I got the prescription so that I could go to other vet's offices and get renal diet food when I want to just buy a can or two to try it out and see if Rusty will eat it. Well, today I went to PetSmart (they carry prescription food because they have Banfield Vet there). I had my prescription and selected a few cans of Hills K/D with chicken (which he seems to like now after turning his nose up over Purina NF which he used to like). Dang! You'd think I was trying to get Oxycontin or Percoset or something for the way they acted when I wanted the prescription food! They actually told me, if I wanted any more I had to bring Rusty down for THEM to check him out (a 45 minute drive one way)! Evidently they don't think my vet knows what she's talking about. My husband thinks it's just a money making issue, which it probably is. I don't think that K/D food would kill any cat, but I had a prescription for RENAL DIET food. My vet doesn't carry a large variety of food because they're a small office, and some she just can't get and some takes her time to get. So, if Rusty wants what she can't get, I'm stuck looking for another option. Thankfully there's a vet hospital near me that carries a good variety (don't know yet if they carry K/D chicken, they were closed today, but they probably do) but they never even ask to see the prescription, they just sell me what I ask for. So, why is PetSmart so difficult to deal with? Patty |
#3
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K/D food and PetSmart
Our Petsmart wasn't difficult at all. We got the prescription faxed to
them, they issued a card, and we just had to show it each time we checked out with the food. Rhonda Patty wrote: So, why is PetSmart so difficult to deal with? Patty |
#4
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K/D food and PetSmart
On Sun, 27 May 2007 06:38:36 GMT, Rhonda wrote:
Our Petsmart wasn't difficult at all. We got the prescription faxed to them, they issued a card, and we just had to show it each time we checked out with the food. Rhonda The PetSmart here gave me a card that I could use just one time. They told me if I wanted to purchase more food, I had to bring my cat in to see their vet and be checked out. I said that they'd need bloodwork to verify a kidney problem, you can't tell just by looking at the cat and they said they would contact my vet to get the bloodwork. Then they told me that after I fed him the food for awhile, they'd need to see him again to make sure the food was working ok. Huh? I have my own vet that I like and it closer to my home, thank you very much. They told me that if they sold me food and my cat had problems, they could be liable (that was their excuse). So, I won't be visiting PetSmart again. I'll just check with other vets in my area. Btw, their price per can is actually higher than the price at the vet's office. Patty |
#5
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K/D food and PetSmart
"Patty" wrote in message ... I have a prescription from my vet for Renal Diet food for Rusty. He gets funny about food off and on and stops eating what he used to like and wants something different. So, I got the prescription so that I could go to other vet's offices and get renal diet food when I want to just buy a can or two to try it out and see if Rusty will eat it. Well, today I went to PetSmart (they carry prescription food because they have Banfield Vet there). I had my prescription and selected a few cans of Hills K/D with chicken (which he seems to like now after turning his nose up over Purina NF which he used to like). Dang! You'd think I was trying to get Oxycontin or Percoset or something for the way they acted when I wanted the prescription food! They actually told me, if I wanted any more I had to bring Rusty down for THEM to check him out (a 45 minute drive one way)! Evidently they don't think my vet knows what she's talking about. My husband thinks it's just a money making issue, which it probably is. I don't think that K/D food would kill any cat, but I had a prescription for RENAL DIET food. My vet doesn't carry a large variety of food because they're a small office, and some she just can't get and some takes her time to get. So, if Rusty wants what she can't get, I'm stuck looking for another option. Thankfully there's a vet hospital near me that carries a good variety (don't know yet if they carry K/D chicken, they were closed today, but they probably do) but they never even ask to see the prescription, they just sell me what I ask for. So, why is PetSmart so difficult to deal with? Patty I think your husband is correct. Also, I would never use Banfield. MaryL |
#6
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K/D food and PetSmart
On May 27, 8:55 am, Patty wrote:
On Sun, 27 May 2007 06:38:36 GMT, Rhonda wrote: Our Petsmart wasn't difficult at all. We got the prescription faxed to them, they issued a card, and we just had to show it each time we checked out with the food. Rhonda The PetSmart here gave me a card that I could use just one time. They told me if I wanted to purchase more food, I had to bring my cat in to see their vet and be checked out. I said that they'd need bloodwork to verify a kidney problem, you can't tell just by looking at the cat and they said they would contact my vet to get the bloodwork. Then they told me that after I fed him the food for awhile, they'd need to see him again to make sure the food was working ok. Huh? I have my own vet that I like and it closer to my home, thank you very much. They told me that if they sold me food and my cat had problems, they could be liable (that was their excuse). So, I won't be visiting PetSmart again. I'll just check with other vets in my area. Btw, their price per can is actually higher than the price at the vet's office. Patty Banfield has lots of ways of separating you from your money. A prescription from your own vet should have been enough, and not a reason to force you to use their veterinary services. Lis |
#7
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K/D food and PetSmart
On Sun, 27 May 2007 12:32:22 -0500, MaryL wrote:
"Patty" wrote in message ... I have a prescription from my vet for Renal Diet food for Rusty. He gets funny about food off and on and stops eating what he used to like and wants something different. So, I got the prescription so that I could go to other vet's offices and get renal diet food when I want to just buy a can or two to try it out and see if Rusty will eat it. Well, today I went to PetSmart (they carry prescription food because they have Banfield Vet there). I had my prescription and selected a few cans of Hills K/D with chicken (which he seems to like now after turning his nose up over Purina NF which he used to like). Dang! You'd think I was trying to get Oxycontin or Percoset or something for the way they acted when I wanted the prescription food! They actually told me, if I wanted any more I had to bring Rusty down for THEM to check him out (a 45 minute drive one way)! Evidently they don't think my vet knows what she's talking about. My husband thinks it's just a money making issue, which it probably is. I don't think that K/D food would kill any cat, but I had a prescription for RENAL DIET food. My vet doesn't carry a large variety of food because they're a small office, and some she just can't get and some takes her time to get. So, if Rusty wants what she can't get, I'm stuck looking for another option. Thankfully there's a vet hospital near me that carries a good variety (don't know yet if they carry K/D chicken, they were closed today, but they probably do) but they never even ask to see the prescription, they just sell me what I ask for. So, why is PetSmart so difficult to deal with? Patty I think your husband is correct. Also, I would never use Banfield. MaryL I have no intention of using Banfield, I just thought that PetSmart would be an easy way to try different foods when Rusty got tired of what he was eating. He usually likes a change every few months or so. I would have thought a prescription from my vet would have been sufficient for me to buy food at the store. They told me that they could be liable if my cat had an adverse reaction to the food. Hogwash, I say, they could have me sign a release if that was the case. I just think their vets need more work and more money so they want to force people in to use them. In fact, they wanted to keep my prescription and I told them they could make a copy and give the original back to me, thank you very much, which they reluctantly did. I'll just call different vet offices from now on when I need to try different food. They're all very accomodating with my prescription. In fact, I've never had to even show it to them. Guess they figure when I'm asking for a specific food, I know what I'm talking about. Patty |
#8
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K/D food and PetSmart
"Patty" wrote in message . .. On Sun, 27 May 2007 12:32:22 -0500, MaryL wrote: "Patty" wrote in message ... I have a prescription from my vet for Renal Diet food for Rusty. He gets funny about food off and on and stops eating what he used to like and wants something different. So, I got the prescription so that I could go to other vet's offices and get renal diet food when I want to just buy a can or two to try it out and see if Rusty will eat it. Well, today I went to PetSmart (they carry prescription food because they have Banfield Vet there). I had my prescription and selected a few cans of Hills K/D with chicken (which he seems to like now after turning his nose up over Purina NF which he used to like). Dang! You'd think I was trying to get Oxycontin or Percoset or something for the way they acted when I wanted the prescription food! They actually told me, if I wanted any more I had to bring Rusty down for THEM to check him out (a 45 minute drive one way)! Evidently they don't think my vet knows what she's talking about. My husband thinks it's just a money making issue, which it probably is. I don't think that K/D food would kill any cat, but I had a prescription for RENAL DIET food. My vet doesn't carry a large variety of food because they're a small office, and some she just can't get and some takes her time to get. So, if Rusty wants what she can't get, I'm stuck looking for another option. Thankfully there's a vet hospital near me that carries a good variety (don't know yet if they carry K/D chicken, they were closed today, but they probably do) but they never even ask to see the prescription, they just sell me what I ask for. So, why is PetSmart so difficult to deal with? Patty I think your husband is correct. Also, I would never use Banfield. MaryL I have no intention of using Banfield, I just thought that PetSmart would be an easy way to try different foods when Rusty got tired of what he was eating. He usually likes a change every few months or so. I would have thought a prescription from my vet would have been sufficient for me to buy food at the store. They told me that they could be liable if my cat had an adverse reaction to the food. Hogwash, I say, they could have me sign a release if that was the case. I just think their vets need more work and more money so they want to force people in to use them. In fact, they wanted to keep my prescription and I told them they could make a copy and give the original back to me, thank you very much, which they reluctantly did. I'll just call different vet offices from now on when I need to try different food. They're all very accomodating with my prescription. In fact, I've never had to even show it to them. Guess they figure when I'm asking for a specific food, I know what I'm talking about. Patty No, I didn't think from the tone of your message that you had any intention of Banfield. I put that comment in more as information (or warning) for others. Banfield if a very large, commercial operation, and many people probably go there simply because it is so "convenient" since they are located within PetSmart. MaryL |
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